Sales Representative
12 hours ago
Lovesac is a company that is committed to bringing Total Comfort to millions of homes. We believe in creating a unique experience for our customers, and we're looking for a Sales Associate who shares our passion for our products and our customers.
Job SummaryWe're seeking a highly motivated and results-driven Sales Associate to join our team. As a Sales Associate, you will be responsible for identifying customer needs, utilizing our proprietary selling process to demonstrate and quote products, and providing a customized shopping experience. You will also be responsible for maintaining inventory integrity, processing POS transactions, and ensuring that store standards are met.
Key Responsibilities- Meet or exceed all goals and key performance indicators (KPIs)
- Utilize Lovesac's proprietary selling process to provide outstanding customer service
- Offer additional financing options to customers
- Consistently educate clients on current promotional offerings and products
- Maintain inventory integrity and accuracy
- Assist in the execution of promotional campaigns
- Partner with store management to resolve customer service issues
- Maintain store standards, including merchandising, marketing, and store cleanliness
- Process POS transactions accurately
- Manage issues professionally and respectfully
- Perform other duties as requested by management
- Minimum of 1-2 years of related sales experience
- Results-driven and able to meet or exceed KPIs and goals
- Proven time management skills and ability to adapt to a changing business environment
- Able to prioritize responsibilities with the appropriate level of urgency
- Superior communication skills, including verbal, written, and interpersonal skills
- Demonstrates strong analytical, mathematical, and problem-solving skills
- Maintains the highest level of customer service
- Proficient in Microsoft Office: Word, Excel, and PowerPoint
- Complies with the standards, policies, and procedures outlined in the Lovesac Employee Handbook
- Capable of using and operating all equipment required, including iPads and laptops
- Ability to move objects, including medium to large furniture items, up to 75 pounds
- Ability to travel, as required, for occasional meetings and conferences
- Flexible hours
- Paid time off and holiday pay
- Sales incentive programs
- 401K matching contribution
- Health plan discount
- Employee assistance program
- Financial wellness tools
- Associate discounts
- Pet insurance
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