Intake Coordinator

2 weeks ago


Philadelphia, Pennsylvania, United States Elwyn Full time
Job Title: Intake Coordinator

Elwyn is seeking a highly skilled and compassionate Intake Coordinator to join our team. As the first point of contact for families entering our preschool early intervention program, you will play a critical role in providing exceptional customer service and support.

Key Responsibilities:
  • Respond to and support families and service providers via phone and in-person
  • Schedule evaluation appointments and provide information on the intake and evaluation process
  • Collect and manage client data using our CRM system
  • Process referrals and ensure compliance with established policies and procedures
Requirements:
  • High school diploma or equivalent required; bachelor's degree in early childhood education or related field preferred
  • Two years of experience in customer service or a related field
  • Bilingual in English and Spanish required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A supportive and collaborative work environment

Elwyn is an equal opportunity employer and welcomes applications from diverse candidates. If you are passionate about making a difference in the lives of children and families, we encourage you to apply for this exciting opportunity.


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