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Strategic Account Manager

2 months ago

Westfield, Massachusetts, United States DuraMark Technologies Full time
Job Title: Strategic Account Manager

About the Role:

We are seeking a highly motivated and results-driven Strategic Account Manager to join our team at DuraMark Technologies. As a key member of our sales team, you will be responsible for developing and maintaining strong relationships with key accounts within the labeling industry.

Key Responsibilities:

  • Develop and execute strategic account plans to drive growth and profitability within assigned accounts.
  • Foster strong relationships with key decision-makers at customer organizations, understanding their business objectives and challenges.
  • Accurately forecast sales volumes and revenue for assigned accounts.
  • Maintain a deep understanding of DuraMark's product offerings, including label materials, adhesives, and printing technologies.
  • Conduct market research to identify new business opportunities and stay informed about industry trends.
  • Provide exceptional customer service, addressing customer inquiries and resolving issues promptly.
  • Negotiate contracts and pricing agreements that align with company objectives and customer needs.

Requirements:

  • Bachelor's degree in Business, Marketing, or a related field.
  • 3+ years of experience in sales or account management within the Printing Industry.
  • Proven track record of achieving sales targets and building strong customer relationships.
  • Strong understanding of label technologies, materials, and printing processes.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Experience with Excel, NetSuite, and HubSpot preferred.
  • Knowledge of industry standards and regulations (e.g., GHS, FDA, AEM).

What We Offer:

  • Competitive salary and bonus structure.
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • 401(k) matching and retirement savings plan.
  • Opportunities for professional growth and development.
  • A collaborative and dynamic work environment.

Our Company Culture:

DuraMark Technologies is a customer-focused organization that values innovation, teamwork, and employee development. We are committed to providing exceptional products and services to our customers and strive to create a positive and inclusive work environment for our employees.

Equal Opportunity Employer:

DuraMark Technologies is an equal opportunity employer and does not discriminate based on race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, marital status, familial status, or status with regard to public assistance, or membership or activity in a local human rights commission.