AGM - Assistant General Manager

4 weeks ago


Westfield, Massachusetts, United States Maize Cocina & Cocktails Full time

Job Summary

We are seeking a highly skilled and experienced AGM to join our team at Maize Cocina & Cocktails. As AGM, you will play a key role in supporting the General Manager in organizing the daily operations of our restaurant, ensuring the highest standards of food and beverage quality and service are maintained.

Key Responsibilities

  • Oversee and manage the restaurant and take-out operations, working closely with the management team to ensure seamless execution.
  • Directly oversee the daily floor operations, supporting staff during peak hours and ensuring all guests receive exceptional service.
  • Train and educate the FOH service team, promoting professionalism, hospitality, and attention to detail.
  • Conduct daily pre-shift meetings with all FOH staff, reviewing sections, menus, and service notes to ensure a smooth service.
  • Support the take-out kiosk operations as needed, maintaining a high level of service and quality.
  • Collaborate with the Private Event Director to execute events and special requests, ensuring exceptional guest experiences.
  • Represent the Maize Cocina & Cocktails brand, upholding the highest standards of customer service and quality.

Requirements

  • 3+ years of hospitality experience, with a strong background in restaurant operations.
  • Food Handler Certificate NJ, ServSafe, and TAM certification.
  • Excellent communication and leadership skills, with the ability to motivate and coach a team.
  • Strong understanding of food safety and hygiene practices, with knowledge of computer accounting programs and math skills.
  • Ability to work in a fast-paced environment, with a focus on attention to detail and organization.

About Maize Cocina & Cocktails

Maize Cocina & Cocktails is a full-service restaurant concept, offering a unique dining experience to our guests. We are committed to providing exceptional service, quality food, and a welcoming atmosphere. If you are a motivated and experienced professional looking to join a dynamic team, we encourage you to apply for this exciting opportunity.



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