Patient Access Supervisor
7 days ago
This role is responsible for overseeing the day-to-day operations of the Access initiative, ensuring exceptional customer service and a positive patient experience. The ideal candidate will have 3 years of relevant experience and a strong ability to lead and motivate a team.
Key Responsibilities
Provides day-to-day supervision of Access staff to promote an optimal patient experience, customer service, and availability of medical services.
Investigates, documents, and resolves or refers problems and conflicts using the appropriate help chain.
Advocates for patients and families while coordinating multi-visit scheduling appointments.
Provides exceptional customer service while assisting customers in obtaining access to Medical Services at UVA Health System.
Performs technical/clinical responsibilities in assigned work area and assumes responsibility for professional development of self and staff.
Maintains a positive and professional work environment conducive to professional development.
Requirements
High School Graduate or Equivalent required. Associate's Degree Preferred.
3 years relevant experience
None required.
Physical Demands
Job requires sitting for prolonged periods; Repetitive motion: computer keyboard activity. Proficient communicative, auditory and visual skills; Attention to detail and ability to write legibly; Ability to lift/push/pull.
The University of Virginia, including the UVA Health System, is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.
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Patient Access Supervisor
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Charlottesville, Virginia, United States Commonwealth of Virginia Full time{"title": "Patient Access Manager", "content": "Job SummaryWe are seeking a highly skilled Patient Access Manager to join our team at the Commonwealth of Virginia. As a key member of our Patient Friendly Access initiative, you will be responsible for overseeing the day-to-day operations of our patient access staff, ensuring an exceptional patient experience,...
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