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Public Library Branch Manager
2 months ago
The New York Public Library is dedicated to fostering a culture of lifelong learning, enhancing knowledge, and empowering our communities. We strive to provide complimentary access to both physical and digital resources across various neighborhoods.
We are currently in search of an energetic and innovative leader to guide a team of public service professionals at the Dongan Hills Library. This branch, with over 42,000 annual visits, plays a vital role in serving the diverse needs of the Dongan Hills community by offering a wide array of books, information, and resources.
The Library Manager will be responsible for cultivating a collaborative environment that prioritizes exceptional customer service and embraces change. The ideal candidate will possess strong management capabilities and a comprehensive understanding of the operational and programmatic aspects of urban public libraries.
Key Responsibilities
- Oversee daily operations of the branch, including information services, circulation, outreach, and programming.
- Act as the hiring manager, responsible for staff development, evaluation, training, and adherence to Library policies.
- Ensure the branch is well-maintained, including layout, furniture procurement, and operational budgeting.
- Develop strategies to enhance user experience, utilizing statistics to tailor services to community needs.
- Establish partnerships with local businesses and organizations to strengthen community relations.
- Collaborate with programming teams to create and implement innovative community programs.
- Maintain and update the Library's collection profile, ensuring it meets community demands.
- Focus on delivering outstanding customer service and addressing patron concerns effectively.
- Work with the Library Network Manager and other departments to enhance service quality and maintain technology.
- Engage in professional development and stay informed on public library trends.
- Perform additional duties as required.
Required Education, Experience & Skills
- Bachelor's degree or an equivalent combination of education and experience.
- Extensive experience in public libraries with demonstrated administrative and leadership skills.
- Commitment to delivering high-quality public services.
- Strong interpersonal, oral, and written communication skills.
- Experience in supervising, training, and mentoring staff.
- Ability to exercise sound judgment and implement effective solutions.
- Capability to work independently and collaboratively.
- Creativity and flexibility in addressing community and staff needs.
- Commitment to diversity and inclusion.
- Knowledge of library policies and emerging technologies.
- Proficient in computer applications and technology.
Managerial Responsibilities
- Responsible for hiring and managing all branch staff.
- Oversee programmatic and supplies budget for the branch.
- Monitor personnel budget.
Preferred Qualifications
- Master's degree in Library and Information Studies from an ALA accredited program.
- Experience in community training, programming, and outreach.
Core Values
- Be Helpful to patrons and colleagues.
- Be Resourceful in problem-solving.
- Be Curious in your work.
- Be Welcoming and Inclusive.
Work Environment
Public service library setting.
Physical Duties- Ability to lift up to 15 lbs.
- Ability to remain stationary for extended periods.
- Daily use of a computer.
Local 1930.
Schedule35 hours per week, scheduled during regular branch hours.
