Service Manager
2 days ago
We are seeking a highly motivated Service Manager with experience and an entrepreneurial mindset to join our team. As a Service Manager, you will be responsible for a team of HVAC mechanics and will be responsible for promoting and ensuring customer satisfaction throughout service operations.
About the Role- Promote and ensure customer satisfaction throughout service operations group
- Provide internal support to the Service Department as a whole
- Coordinate your team's daily schedule with our dispatch department
- Provide technical support and direction to field service technicians and ensure that proper service techniques are utilized
- Conduct site surveys, estimates, and follow through on small projects
- Provide technical estimating support to sales personnel
- Performs project and account management tasks including but not limited to managing, supervising, planning, and communicating
- Multi-task in a way that allows for proper coordination of all service department activities
- Be detail oriented with a strong understanding of customer service and employee relations
- Successfully operate in a dynamic environment to ensure business objectives are met
- Efficiently plan, coordinate, and oversee field service operations
- Identify work flow weaknesses and implement corrective action
- Minimum of 8 years of field experience working for a mechanical contractor in the industry
- Excellent verbal and written communication skills
- Balance communications between internal and external customers at all levels
- Capable of pivoting between small and large sized projects and respective change orders
- Proficiency in Microsoft Office, specifically Excel, Word, and Outlook
- Soft skills: Organized, self-motivated, and detail-oriented
- Microsoft Dynamics/GP (an accounting software) experience highly desired
- DocLink software (an Accounts Payable SAAS) experience highly desired
- Microsoft Office experience in SharePoint and Teams
- Experience with DocuSign
- Bachelor Degree preferred but not required
Elliott-Lewis offers a robust compensation package including:
- Competitive base salary
- Annual raises
- Annual bonuses
- 401k Retirement Plan with generous company match
- Two weeks' vacation during first year at entry-level with more earned for greater tenure
- Sick Pay
- Medical / Health Insurance Plans
- Dental coverage
- Additional voluntary benefits including several life insurance options, accident insurance, several disability insurance options, and more
We recognize that great talent can come from a variety of backgrounds. We are an equal opportunity employer committed to affirmative action and diversity. Background, MVR checks, and drug tests are performed for all positions.
-
Service Manager
3 weeks ago
Whippany, New Jersey, United States Elliott-Lewis Full timeAbout the RoleElliott-Lewis is seeking a highly motivated Service Manager to join our team. As a Service Manager, you will be responsible for leading a team of HVAC mechanics and ensuring customer satisfaction throughout service operations.Key ResponsibilitiesPromote and ensure customer satisfaction throughout service operations groupProvide internal support...
-
Mechanical Systems Engineer
1 day ago
Whippany, New Jersey, United States Mechanical Service Corporation Full timeAbout UsMechanical Service Corporation is a well-established, fast-growing service subspecialist in the technical intricacies of HVAC, process cooling, and building automation systems in commercial, industrial, and institutional environments.Job DescriptionWe are seeking an experienced Mechanical Engineer to join our team. The ideal candidate will have a...
-
Mechanical Systems Engineer
2 days ago
Whippany, New Jersey, United States Mechanical Service Corporation Full timeAbout UsMechanical Service Corporation is a well-established and fast-growing service subspecialist in the technical intricacies of HVAC, process cooling, and building automation systems in commercial, industrial, and institutional environments.Job DescriptionWe are seeking an experienced Mechanical Engineer to join our team. The ideal candidate will have a...
-
Field Service Engineer
1 week ago
Whippany, New Jersey, United States Mettler-Toledo Full timeJob SummaryWe are seeking a highly skilled Field Service Engineer to join our team at Mettler-Toledo AutoChem Inc. As a key member of our service operations, you will be responsible for providing expert technical support to our customers in the pharmaceutical, biotechnology, and chemical industries.Key ResponsibilitiesConduct on-site installations, customer...
-
Field Service Engineer
3 weeks ago
Whippany, New Jersey, United States Mettler-Toledo Full timeAbout the RoleWe are seeking a highly skilled Field Service Engineer to join our team at Mettler-Toledo AutoChem Inc. This is a unique opportunity to work with cutting-edge process analytical technology and automated synthesis reactors, providing scientists in the pharmaceutical, biotechnology, and chemical industries with the information they need to...
-
Customer Service Representative
1 day ago
Whippany, New Jersey, United States SSi People Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at SSi People. As a key member of our patient support team, you will be responsible for providing exceptional customer service to patients, physicians, and pharmacies, ensuring seamless access to care and medication...
-
Customer Service Representative
4 weeks ago
Whippany, New Jersey, United States PeopleShare Inc Full timeWe are seeking a skilled Call Center Representative to join our team at PeopleShare Inc. As a Call Center Representative, you will be responsible for responding to inbound and outbound calls from patients, physicians, and pharmacies, providing excellent customer service and resolving issues in a timely manner.Key Responsibilities:Respond to inbound and...
-
Field Services Specialist
1 week ago
Whippany, New Jersey, United States Tekfortune Inc Full timeJob DescriptionThis role is responsible for providing hardware and software support to employees and new hires. The successful candidate will assist in providing weekly reports, inventory management, and other administrative tasks as needed.Key Responsibilities:Provide technical support for Windows, Macintosh, and mobile devices, including software...
-
Optical Manager
3 weeks ago
Whippany, New Jersey, United States BJ's Wholesale Club Full timeJob SummaryAs an Optical Manager at BJ's Wholesale Club, you will be responsible for leading a team of opticians and ensuring exceptional service to our members. This role requires strong leadership skills, a deep understanding of optical products and business practices, and the ability to drive sales and metric goals.Key ResponsibilitiesManage and supervise...
-
General Manager
3 weeks ago
Whippany, New Jersey, United States Compass Group Careers Full timeJob Title: General ManagerCompass Group Careers is seeking a highly skilled General Manager to oversee the daily operations of our corporate dining locations. As a key member of our team, you will be responsible for maintaining exceptional relationships with clients, employees, and guests while ensuring seamless execution of our dining services.Key...
-
Customer Service Advocate
2 days ago
Whippany, New Jersey, United States SSI People Full timeJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at SSI People. As a key member of our patient support team, you will play a critical role in ensuring our patients receive exceptional service and support.Key Responsibilities:Respond to inbound and outbound calls from...
-
Route Service Supervisor
3 weeks ago
Whippany, New Jersey, United States UniFirst Full timeAbout the RoleUniFirst is seeking a highly skilled and motivated Route Service Supervisor to join our team. As a Route Service Supervisor, you will be responsible for overseeing the training and development of a team of Route Service Representatives, responding to service requests, negotiating customer contract renewals, and building strong relationships...
-
Route Service Representative
23 hours ago
Whippany, New Jersey, United States UniFirst Full timeAbout the RoleUniFirst is seeking a motivated and customer-focused Route Trainee to support the Service Department in delivering exceptional service to our business customers.Key ResponsibilitiesAssist Route Service Representatives with loading and unloading trucks, delivering and picking up customer productsMaintain vehicle safety and cover assigned routes...
-
Optical Manager
2 weeks ago
Whippany, New Jersey, United States BJ's Wholesale Club Full timeJob SummaryAs an Optical Manager at BJ's Wholesale Club, you will be responsible for leading the optical team and ensuring exceptional service to our members. This role requires strong leadership skills, excellent communication, and a passion for delivering outstanding results.Key ResponsibilitiesManage and supervise the optical team, providing guidance and...
-
Customer Service Representative
4 weeks ago
Whippany, New Jersey, United States PeopleShare Inc Full timeWe are seeking a skilled Call Center Representative to join our team at PeopleShare Inc. As a Call Center Representative, you will be responsible for responding to inbound and outbound calls from patients, physicians, and pharmacies, providing exceptional customer service and resolving issues in a timely manner.Responsibilities:Respond to inbound and...
-
Risk Management Specialist
2 weeks ago
Whippany, New Jersey, United States GGB - Global Full timeJob Title: Small Business Client Service ManagerAt GGB - Global, we're seeking a highly skilled and motivated Small Business Client Service Manager to join our team. As a key member of our global brokerage team, you'll play a critical role in delivering exceptional service to our external clients and driving business growth.About the RoleThis is a full-time...
-
Field Service Engineer
4 weeks ago
Whippany, New Jersey, United States Mettler-Toledo Full timeAbout the RoleWe are seeking a highly skilled Field Service Engineer to join our team at Mettler-Toledo AutoChem Inc. As a key member of our service operations, you will play a critical role in ensuring the smooth operation of our customers' instrumentation.Key ResponsibilitiesConduct on-site installations, repairs, and maintenance of assigned AutoChem...
-
Customer Service Representative
4 weeks ago
Whippany, New Jersey, United States UniFirst Full timeCustomer Service RepresentativeWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at UniFirst. As a key player in delivering outstanding customer service, you will serve as a liaison between customers and the company.Key Responsibilities:Assist customers by answering questions related to accounts, procedures, and...
-
Customer Service Representative
1 day ago
Whippany, New Jersey, United States UniFirst Full timeAbout the RoleWe are seeking a dedicated Customer Service Representative to join our team at UniFirst. As a key player in delivering outstanding customer service, you will serve as a liaison between customers and the company.At UniFirst, we offer a 5-day work week, with Saturday and Sunday off. We have an immediate opening and provide on-the-job training.Key...
-
Risk Management Specialist
2 days ago
Whippany, New Jersey, United States Gallagher Full timeUnlock Your Potential:At Gallagher, we're passionate about empowering businesses to thrive in a dynamic world of risk management. As a Client Service Manager, you'll be the architect of protection, safeguarding clients and driving their ambitions forward. Join our global brokerage team and become part of a diverse family united by a relentless pursuit of...