Route Service Supervisor

3 weeks ago


Whippany, New Jersey, United States UniFirst Full time
About the Role

UniFirst is seeking a highly skilled and motivated Route Service Supervisor to join our team. As a Route Service Supervisor, you will be responsible for overseeing the training and development of a team of Route Service Representatives, responding to service requests, negotiating customer contract renewals, and building strong relationships with customers and team members.

Key Responsibilities
  • Oversee the training and development of a team of Route Service Representatives
  • Respond to service requests and resolve customer issues in a timely and professional manner
  • Negotiate customer contract renewals and ensure customer satisfaction
  • Build strong relationships with customers and team members
  • Work closely with all other leadership and management team members to provide the best customer service and product programs
Requirements
  • High school diploma or GED, some college is a plus
  • 21 years of age
  • Valid non-commercial driver's license in the state of residence
  • Reliable transportation
  • Must meet pre-employment DOT physical requirements
  • Physically capable of lifting up to 50 pounds
  • Communication and language skills
  • Basic computer proficiency
  • Prior leadership, customer service, route sales, delivery and/or entrepreneurial experience preferred
Benefits
  • 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses
About UniFirst

UniFirst is an international leader in the garment services industry, with a unique family culture that sets us apart from the rest. We offer a small company feel with the resources and stability of a 1.5-billion-dollar organization. As an 80-year-old company focused on annual growth, there's never been a better time to join our team.



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