Banquet Service Professional

4 weeks ago


Key Largo, Florida, United States Shaner Corporation Full time
Job Summary

The Banquet Houseperson is responsible for ensuring the highest level of service and quality in the banquet department. This includes setting up designated function rooms to meet the needs of our guests, maintaining cleanliness and organization of assigned areas, and providing exceptional customer service.

Key Responsibilities
  • Set up function rooms to meet the needs of our guests, adhering to hotel standards.
  • Maintain cleanliness and organization of assigned areas, including equipment and guest and service areas.
  • Provide exceptional customer service, responding promptly to guest inquiries and resolving any issues that may arise.
  • Work effectively as part of a team to ensure seamless service delivery.
  • Adhere to time lines in completion of set-ups and maintain a flexible schedule to meet the needs of the business.

Requirements
  • Previous experience in banquet operations and/or hospitality preferred.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
  • Ability to endure abundant physical movements in carrying out job duties.
  • Ability to adapt to priority changes of work flow or requirements.
  • High school graduate or equivalent, some college preferred.
  • Bilingual English/Spanish a plus.
  • Knowledge of local activities and attractions appropriate for clientele.

About Shaner Corporation

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, Shaner Corporation.



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