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Patient Services Representative
2 months ago
The MetroHealth System is seeking a skilled Patient Services Representative to join our team. As a key member of our healthcare team, you will serve as the primary point of contact for ambulatory practice and pathology patients, ensuring seamless registration, scheduling, and authorization processes.
Key Responsibilities- Gather and analyze patient demographic and payor data to optimize reimbursement for the MetroHealth System.
- Ensure accurate and timely patient registration, scheduling, pre-certification, and authorization for services.
- Uphold the mission, vision, values, and customer service standards of The MetroHealth System.
- High School Diploma or equivalent required.
- One year of work experience in medical billing or patient registration, or education related to medical billing or patient registration from an accredited institution.
- Possess current certification as a Certified Healthcare Access Associate (CHAA) or equivalent.
- Two years of relevant work experience and/or education.
- Ability to communicate effectively in face-to-face, phone, and written interactions.
- Ability to sit, stand, stoop, bend, and ambulate intermittently during the day.
- Ability to see and hear within normal visual and audio ranges.
- Ability to lift up to 25 pounds on occasion.
