Healthcare Support Specialist

3 weeks ago


Lansing, Michigan, United States InsideHigherEd Full time
Job Summary

We are seeking a skilled Healthcare Representative to support our department operations. The selected candidate will provide exceptional service to our patients, perform administrative functions, and demonstrate knowledge of medical terminology and applications.

Responsibilities
  • Provide warm greetings and exceptional customer service to patients
  • Perform administrative functions, including scheduling, screening, and confirming medical appointments
  • Utilize medical terminology and applications to support department operations
  • Work collaboratively with minimal supervision to complete assignments accurately
Requirements
  • High school education or equivalent combination of education and experience
  • Minimum one year of related work experience in a medical office, clinic, or mental health office
  • Familiarity with medical terminology and experience with scheduling, screening, and confirming medical appointments
  • Ability to work independently and collaboratively with minimal supervision
Preferred Qualifications
  • One year of work-related experience in a medical office clinical setting with medical terminology
  • Strong desire and/or experience working with a diverse patient population
Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability, or protected veteran status.

Required Application Materials
  • Resume
  • Cover Letter
Work Hours

Monday - Friday from 12:30 PM - 9:00 PM



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