Winery Retail Operations Manager

2 weeks ago


Pittsburgh, Pennsylvania, United States Deer Creek Winery LLC Full time
Job Overview

Why Choose Deer Creek Winery?

  • Joining Deer Creek Winery means engaging in a collaborative environment that fosters leadership skills and teamwork.
  • Working here is about more than just earning a salary; it’s about forming connections, stepping into a leadership role, and having access to the resources necessary for success.
  • Our team distinguishes us from others, consistently delivering "The Deer Creek Experience" to our valued guests.
  • You will gain in-depth knowledge of our wine selection and assist customers in discovering their perfect match.

Position Summary

The Retail Manager is tasked with ensuring exceptional customer service while implementing our unique sales strategies, conducting weekly inventory assessments, mentoring staff, and orchestrating promotional events and social media initiatives.

Key Responsibilities

  • Deliver outstanding customer-focused experiences for every visitor.
  • Apply our specialized sales techniques to meet both personal and organizational objectives.
  • Oversee store presentation and uphold a tidy, professional environment.
  • Maintain precise weekly inventory records.
  • Guide and develop team members to meet performance standards.
  • Establish professional networks with local businesses for collaborative marketing efforts.
  • Manage daily retail operations, including scheduling, payroll reporting, hiring, and training.

Employee Benefits

  • 20% discount on all products from Deer Creek Winery.
  • Paid time off.
  • Retirement plan with company matching up to 3%.
  • Opportunity to earn tips.

Company Profile

Deer Creek Winery is dedicated to creating a delightful customer experience while allowing guests to sample our exceptional, locally produced wines. We seek passionate and dynamic individuals who can adapt to the evolving landscape of the retail wine industry.

Required Qualifications

Management experience is preferred.

Sales experience is essential.

Strong customer service skills are a must.



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