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Retail Store Manager

2 months ago

Pittsburgh, Pennsylvania, United States Deer Creek Winery Full time

**About Us**

Deer Creek Winery is a leading Pennsylvania-based winery with multiple outlet locations in Pittsburgh and surrounding areas.

We specialize in creating an exceptional customer experience while offering our guests the opportunity to sample our high-quality, Pennsylvania-made wines.

We are a results-driven company that thrives on achieving our goals and values passion-filled and energetic individuals who are adaptable to the ever-changing retail environment.

**Job Summary**

Our Store Lead is responsible for delivering outstanding customer service and utilizing our proprietary sales process, conducting weekly inventory counts, coaching and developing staff, planning and executing special events, and managing social media presence.

**Key Responsibilities and Duties**

* Provide exceptional customer-centric experiences for all guests.

* Utilize our specialized sales process to achieve personal and company goals.

* Maintain a clean and professional store appearance.

* Conduct accurate weekly inventory counts.

* Develop and coach staff to meet store performance expectations.

* Establish and maintain professional relationships with local businesses for cross-promotion.

* Manage social media presence on Facebook, Instagram, and Twitter.

* Oversee day-to-day retail store operations, including scheduling, payroll, hiring, training, and community events.

**Requirements and Qualifications**

Previous management experience is preferred.

Previous sales experience is required.

Excellent customer service skills are essential.

**Benefits and Perks**

**Product discount**

**Comprehensive health insurance (Medical, Eye, Dental, Short Term, etc)**

**Paid vacation time**

**Company matching retirement plan**

**Fun and dynamic work environment**