Pharmacy Customer Service Representative

2 weeks ago


Belpre, Ohio, United States Shrivers Compounding Pharmacy Full time
Pharmacy Customer Service Specialist

At Shrivers Compounding Pharmacy, we are seeking a highly skilled and customer-focused Pharmacy Customer Service Specialist to join our team.

Job Summary

This is a non-exempt, sales position responsible for greeting and assisting customers in a prompt, courteous, and professional manner. The ideal candidate will have excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Greet and serve customers in a timely, friendly, and professional manner.
  • Keep assigned area neat, clean, and stocked.
  • Be proficient in all Front Register Cashier duties.
  • Have basic knowledge of the Pharmacy computer system and be able to demonstrate proficiency.
  • Process charge account payments and charges, including daily cash delivery accounts.
  • Triage customers to evaluate wait times.
  • Have general knowledge of DME equipment to answer questions and complete rental and purchase paperwork accurately.
  • Promote all pharmacy programs with each customer.
  • Know proper pharmacy closing procedure, including restocking process.
Requirements
  • High school or equivalent education.
  • One year experience as a cashier, preferably in a retail pharmacy setting.
What We Offer

As a Pharmacy Customer Service Specialist at Shrivers Compounding Pharmacy, you will have the opportunity to work in a dynamic and fast-paced environment, providing excellent customer service and supporting the pharmacy team.



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