Restaurant General Manager

4 weeks ago

Washington DC USA, United States Shake Shack Full time
Lead the Way in Hospitality

At Shake Shack, we're committed to creating unforgettable experiences for our guests. As a Restaurant General Manager, you'll play a key role in leading our teams to deliver exceptional service and quality food.

Key Responsibilities:
  • Lead, coach, and develop team members to achieve excellence in hospitality and customer satisfaction.
  • Manage inventory, quality, and safety protocols to ensure a seamless customer experience.
  • Meet and exceed financial and profitability goals by effectively managing budget and resources.
  • Maintain top-notch standards of excellence and hospitality, driving sales and profits while developing people.
  • Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance.
  • Manage payroll and scheduling to optimize team performance.
  • Promote the brand in the local community through word-of-mouth and restaurant events.
Requirements:
  • Minimum 3 years of Restaurant General Management experience in a high-volume, fast-paced environment.
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
  • Ability to learn and train others on all aspects of the Shack operations.
  • Demonstrated ability to champion hospitality and motivate team members.
  • Strong leadership skills with a focus on coaching and achieving excellence.
  • Knowledgeable in all financial aspects of business operations.
  • Minimum 3 years of P&L responsibilities.
  • Food handler certification, preferred.
  • Willingness to work flexible hours.
Benefits:
  • A work environment where you can come as you are, share your ideas, have fun, and work collaboratively.
  • Weekly Pay and Performance bonuses.
  • Shake Shack Meal Discounts.
  • Exclusive corporate discounts for travel, electronics, wellness, leisure activities, and more.
  • Medical, Dental, and Vision Insurance.
  • Employer Paid Life and Disability Insurance.
  • 401k Plan with Company Match.
  • Paid Time Off.
  • Paid Parental Leave.
  • Access to Employee Assistance Program on Day 1.
  • Pre-Tax Commuter and Parking Benefits.
  • Flexible Spending and Dependent Care Accounts.
  • Development and Growth Opportunities.

Pay Range: $66,000 - $84,593.60

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