Automotive Service Consultant

3 weeks ago


Springfield, Pennsylvania, United States Scott KIA of Springfield Full time
{"title": "Service Advisor", "description": "Service Advisor

Scott KIA of Springfield is seeking a skilled Service Advisor to provide exceptional customer service and support to our customers. The ideal candidate will possess strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Organize and distribute daily schedules to ensure efficient workflow and maximize profitability.
  • Provide 5-star customer service by leading customers through the service journey and inspiring trust and loyalty.
  • Prepare and coordinate information and paperwork for all departments, communicating effectively with customers and coordinating vehicles through the shop, car wash, and loaner department.
  • Assist the Service Manager in managing high-expectation customers and resolving customer service concerns.
Benefits:
  • Medical, dental, and vision insurance
  • 401(k) match
  • Paid vacation
  • Personal time and birthdays off
  • Team appreciation celebrations
  • Company fitness gym and on-site amenities
  • Eagles and Phillies spirit days
  • Charity events and community volunteer opportunities
  • Nutrition and wellness seminars
  • Financial planning workshops

Scott KIA of Springfield is an equal-opportunity employer. All employment decisions are based on qualifications, merit, and business need.

", "lang_code": "en"}

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