Automotive Service Consultant
3 weeks ago
Scott KIA of Springfield is seeking a skilled Service Advisor to provide exceptional customer service and support to our customers. The ideal candidate will possess strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities:- Organize and distribute daily schedules to ensure efficient workflow and maximize profitability.
- Provide 5-star customer service by leading customers through the service journey and inspiring trust and loyalty.
- Prepare and coordinate information and paperwork for all departments, communicating effectively with customers and coordinating vehicles through the shop, car wash, and loaner department.
- Assist the Service Manager in managing high-expectation customers and resolving customer service concerns.
- Medical, dental, and vision insurance
- 401(k) match
- Paid vacation
- Personal time and birthdays off
- Team appreciation celebrations
- Company fitness gym and on-site amenities
- Eagles and Phillies spirit days
- Charity events and community volunteer opportunities
- Nutrition and wellness seminars
- Financial planning workshops
Scott KIA of Springfield is an equal-opportunity employer. All employment decisions are based on qualifications, merit, and business need.
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