Neurologic Care Coordinator

7 days ago


Buffalo, New York, United States Dent Neurologic Group LLP Full time
About the Role

Dent Neurologic Institute is committed to delivering exceptional patient care and experiences. As a key member of our team, you will play a vital role in ensuring the smooth operation of our clinical services.

Responsibilities
  • Coordinate and participate in patient care activities, including vital sign collection, mini-mental assessments, and assisting with diagnostic procedures.
  • Collaborate with medical secretaries to schedule appointments and modify provider schedules as needed.
  • Respond to patient inquiries and provide accurate information in a timely manner.
  • Communicate effectively with referring physicians and their offices.
  • Manage phone calls and direct clinical calls to appropriate personnel.
  • Work with patients and office staff to coordinate care and ensure seamless transitions.
  • Enter patient data into our electronic medical record system, including prescriptions, diagnostic testing, and outside procedures.
  • Schedule follow-up appointments and diagnostic testing as needed.
  • Serve as a liaison between patients, internal teams, and external contacts.
  • Make follow-up phone calls to patients as directed by managers or providers.
  • Perform clerical duties efficiently and effectively.
  • Escort and transport patients to treatment rooms and other clinic locations.
  • Refer patients to appropriate resources for healthcare questions and Dent policies.
  • Interact professionally with healthcare professionals to ensure accurate medical record content.
  • Report errors or problems to ensure prompt action for patient care.
  • Participate in developing and implementing policies to ensure patient comfort and safety.
  • Comply with quality assurance, HIPAA, customer focus, infection control, safety, and other policies.
  • Organize work areas and clinics to maintain provider schedules and prioritize tasks.
What We Offer
  • A competitive compensation package with opportunities for growth and development.
  • A comprehensive benefits package, including medical, dental, and vision plans.
  • A 401(k) retirement plan and other employee benefits.
About Us

Dent Neurologic Institute is an equal opportunity and affirmative action employer committed to diversity and inclusion. We welcome applications from qualified individuals and are an employer of choice for those seeking a rewarding career in healthcare.



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