Resident Coordinator
4 weeks ago
As a key member of the Safe Place for Youth team, the Resident Coordinator will provide essential services and support to transitional age youth (TAY) living in our Podshare Housing program. This role is responsible for monitoring site safety and youth services, building rapport with youth, and providing advocacy, coordination, and crisis intervention. The ideal candidate will have a strong understanding of the factors contributing to youth homelessness and experience working with TAY.
Key Responsibilities- Build relationships with youth from a trauma-informed and harm-reduction perspective
- Conduct daily house and property inspections to maintain curb appeal and resident safety
- Maintain inventory and storage of program supplies, including snacks, materials for activities, cleaning supplies, and office supplies
- Assist with program intakes and exits, including preparing intake packets and files
- Coordinate and ensure meal support in the program
- Report and document incidents and service requests in a timely manner
- Resolve and mediate issues, and enforce house rules
- Provide crisis management, conflict resolution, and restorative consequences
- Coordinate volunteers for programming and event needs
- Create and maintain a list of resources and other relevant information in the community
- Coordinate and implement life skills trainings, workshops, activities, events, and programming led by staff, community partners, or volunteers
- Assist in the preparation of required program reports
- Track outcomes, data entry, and assessments as required
- Drive SPY vehicles to transport residents to services and community activities
- Bachelor's degree in social science or related field preferred
- Related work or lived experience will be strongly considered in place of or in addition to a Bachelor's degree
- 1-2 years of experience providing direct services to high-risk transitional age youth
- Working knowledge of child and adolescent social, emotional, and cognitive development, trauma-informed care, and harm reduction service models
- Flexibility with schedule based on program needs
- Commitment and passion for the mission, vision, values, and culture of SPY
- A self-starter who is prepared to drive innovative solutions
- Excellent communication and organizational skills
- An ability to work in a fast-paced environment that requires effective collaboration
- A valid California driver's license, auto insurance, and the ability to transport youth
- Proficient in Microsoft Office and Google Drive
- Cultural humility
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