Clinical Support Specialist
3 days ago
Suncoast Center, a leading provider of quality behavioral health services, is seeking a compassionate and dedicated individual to join our team as a Clinical Support Specialist.
About Us:
Suncoast Center has been a trusted partner in emotional wellness, trauma services, and child advocacy since 1944. Our team of caring professionals is committed to providing exceptional care and support to individuals and families in need.
Job Summary:
The Clinical Support Specialist will play a vital role in ensuring the ongoing engagement and satisfaction of our clients. This includes:
- Contacting clients and their families to ensure their needs are being met
- Coordinating with providers to schedule additional therapeutic contact
- Writing and sending personalized note cards to express care and concern
- Documenting all contacts and attempts to contact in the electronic medical record
- Gathering feedback from clients regarding service satisfaction
- Providing education to clients and families regarding the use of the Medication Line
- Coordinating with primary providers to ensure excellent communication
- Reporting risks to supervisors
- Meeting regularly with program managers to review cases and job performance
Requirements:
To be successful in this role, you will need:
- Experience working in a medical practice or behavioral health setting
- Excellent communication and customer service skills
- Ability to work in a team environment and demonstrate a non-judgmental attitude
- High School Diploma/GED required
- Valid Florida Driver's License and reliable vehicle
What We Offer:
Suncoast Center is committed to providing a supportive and inclusive work environment. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
How to Apply:
If you are a compassionate and dedicated individual who is passionate about providing exceptional care and support, we encourage you to apply for this exciting opportunity.
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