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Healthcare Support Specialist
2 months ago
Position: Healthcare Support Specialist
Type: Full Time
Overview: Work alongside medical professionals to provide empathetic and exceptional care to patients, ensuring their comfort and well-being.
Key Responsibilities:
Clinical and Administrative Duties:
- Set up and maintain examination and treatment spaces
- Assist healthcare providers during medical procedures
- Adhere to infection control measures
- Manage patient test results
- Collect and handle specimens
- Record patient medical histories and vital signs
- Administer prescribed medications
- Respond effectively to emergencies
- Support general cleaning and maintenance tasks
- Conduct routine equipment checks
Professional Conduct:
- Demonstrate initiative and accountability
- Uphold ethical practices
- Engage in training sessions and team discussions
Communication Skills:
- Honor diversity in communication
- Tailor communication to meet individual needs
- Utilize professional phone manners
- Show respect and empathy towards others
- Exhibit professionalism in all interactions
- Be reliable and attend all scheduled commitments
Legal Compliance:
- Ensure patient confidentiality
- Follow regulations regarding patient information
- Operate within the limits of education and training
- Stay updated on healthcare laws and guidelines
Required Competencies:
- Detail-oriented and efficient
- Organized and timely
- Collaborative team member with a strong work ethic
- Effective problem solver and communicator
- Quick learner with a positive outlook
Physical Requirements:
- Ability to stand, walk, and lift as needed
- Capable of multitasking and performing repetitive tasks
- Proficient in reading, writing, and using computer systems
- Familiarity with medical equipment and patient positioning
Qualifications:
A high school diploma, certification as a Medical Assistant, proficiency in EMR systems, and strong communication abilities are essential.
Job Type: Full-time
Benefits Offered:
- 401(k) matching
- Comprehensive dental, health, and vision insurance
- Employee discounts
- Life insurance and paid time off
Work Schedule:
- Monday to Friday, 8-hour shifts
Work Environment: On-site