Social Services Manager

3 days ago


Bronx, New York, United States Tolentine Zeiser Community Life Center Full time
Job Summary

We are seeking a highly skilled and experienced Social Services Manager to join our team at Tolentine Zeiser Community Life Center. As a key member of our staff, you will be responsible for overseeing the delivery of services to families residing in our facility, ensuring compliance with regulatory requirements, and providing guidance and support to subordinate staff.

Key Responsibilities
  • Supervise and Support Staff: Provide direct supervision to Case Managers and Housing Specialists, ensuring the delivery of high-quality services to our clients.
  • Case Record Integrity: Conduct regular reviews of case records to ensure accuracy and completeness, and provide feedback to staff to improve their skills and performance.
  • Emergency Response: Provide 24/7 coverage for clients' emergencies, ensuring their safety and well-being.
  • Program Administration: Oversee the submission of required paperwork and reports, and maintain accurate records and reports as required by the facility and regulatory agencies.
  • Professional Development: Participate in training programs and seek opportunities for professional growth and development.
  • Collaboration and Communication: Work closely with shelter staff to ensure the safety and well-being of residents, and act as a liaison with community resources.
  • Performance Management: Participate in annual reviews and other evaluating processes for subordinate staff, and provide feedback to support their growth and development.
Requirements
  • Education: Bachelor's or Master's Degree from an accredited college or university.
  • Certification: MSW Certification.
  • Experience: Prior supervisory experience in a social services setting.
  • Skills: Knowledge of service delivery systems, bilingual skills in Spanish (desirable).


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