Desk Clerk
3 days ago
The Chinatown Community Development Center is seeking a highly motivated and detail-oriented Desk Clerk to join our team. As a key member of our front desk team, you will be responsible for maintaining the safety and security of our building, ensuring a positive experience for our tenants, staff, and visitors.
This is a full-time, non-exempt position that requires excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team. If you are a team player with a passion for providing exceptional customer service, we encourage you to apply.
Key Responsibilities- Sign-in all visitors who enter and leave the building
- Monitor all exits via surveillance footage and foot patrol of the building during shift
- Update the daily log in detail to pass on information
- Report House Rules violations to the Property Manager
- Take initiative in calling 911 or non-emergency police per protocol and report all building emergencies to the On-Site Manager, Property Manager, and/or Property Supervisor
- Write up incident report and route to proper staff per protocol
- Respond to all building emergencies in the absence of the On-Site Manager, Property Manager, or Property Supervisor
- Maintain orderliness of the front entrance, lobby, and adjoining rooms/areas
- Pleasant and professional manner
- Takes initiative to problem solve
- Good written and verbal communication skills
- Ability to function under stressful circumstances
- Willingness to do varied tasks
- Calm disposition
- Prior experience with security and/or reception work
- Excellent Customer Service Skills
- Familiarity with Microsoft Outlook, Word, and Excel programs
- Bilingual in English and Chinese, Russian, and/or Spanish languages
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Desk Clerk
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