Customer Service Associate

4 days ago


Hauppauge, New York, United States EZCORP Full time

Compensation: $15-$20 per hour, depending on experience.

About the Role

We are seeking a highly motivated and customer-focused Sales and Service Representative to join our team. As a member of our sales team, you will be responsible for providing exceptional customer service, selling merchandise, and processing transactions in a fast-paced retail environment.

Responsibilities
  • Provide outstanding customer service by greeting customers, answering questions, and resolving issues in a professional and courteous manner.
  • Sell merchandise by maintaining knowledge of products, identifying customer needs, and making recommendations.
  • Process transactions accurately and efficiently, including handling cash, credit card payments, and returns.
Requirements
  • Bachelor's degree or equivalent required; high school diploma or GED and relevant experience considered.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Knowledge of sales techniques and principles, with a proven track record of meeting sales targets.
Benefits
  • Competitive hourly rate, with opportunities for raises and promotions based on performance.
  • Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Opportunities for professional development and career advancement within the company.


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