Customer Service Coordinator

1 week ago


Hauppauge, New York, United States Global Channel Management Full time

About Customer Service Dispatcher Role

At Global Channel Management, we're seeking a skilled Customer Service Dispatcher who can effectively manage customer requests and ensure seamless service delivery.

Key Responsibilities:

  • Process and prioritize customer service requests in a timely manner.
  • Communicate with customers to resolve their inquiries and provide solutions.
  • Collaborate with supervisors and technicians to address complex issues.
  • Manage workloads and reassign tasks as needed to meet business objectives.


Requirements:
  • Proficient in using computers and Windows applications.
  • Experience with Oracle systems is a plus.


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