Customer Service Coordinator
1 week ago
About Customer Service Dispatcher Role
At Global Channel Management, we're seeking a skilled Customer Service Dispatcher who can effectively manage customer requests and ensure seamless service delivery.
Key Responsibilities:
- Process and prioritize customer service requests in a timely manner.
- Communicate with customers to resolve their inquiries and provide solutions.
- Collaborate with supervisors and technicians to address complex issues.
- Manage workloads and reassign tasks as needed to meet business objectives.
Requirements:
- Proficient in using computers and Windows applications.
- Experience with Oracle systems is a plus.
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