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Residential Sales Consultant

2 months ago

Indianapolis, Indiana, United States MI Homes, Inc. Full time

M/I Homes, a distinguished homebuilder with over four decades of expertise in creating quality residences, is in search of a committed individual to fill the role of a New Home Consultant. With a foundation built on outstanding customer service, M/I Homes has assisted more than 140,000 homeowners in achieving their aspirations across 17 markets nationwide.

As a New Home Consultant, you will be instrumental in guiding our clients through the homebuying experience. Your duties will encompass presenting our product features, floor plans, and designs tailored to meet the unique needs of each client. You will act as a trusted advisor, working closely with internal teams to ensure a smooth homebuilding process and customer satisfaction at every stage.

Key Responsibilities:

  • Transform visiting customers into prospective homeowners within our new home communities.
  • Leverage various resources to drive sales, including marketing materials, model homes, and realtor partnerships.
  • Achieve monthly, quarterly, and annual sales and customer service objectives with minimal oversight.
  • Stay updated on market trends and competitors to uphold M/I Homes' leading position in the industry.
  • Inform potential buyers about M/I Homes' offerings, community benefits, financing options, and more.
  • Serve as the primary contact for homebuyers, providing assistance from the initial meeting to the closing of the home.
  • Collaborate with internal teams and participate in division meetings to ensure effective communication and a seamless homebuilding experience.
  • Maintain M/I Homes' brand reputation by overseeing community appearance and home upkeep.

Requirements:

  • Associate's degree preferred but not mandatory; equivalent training in sales and marketing is acceptable.
  • A minimum of 2 years of relevant experience in new home sales within the housing market, demonstrating a successful track record in sales volume and customer satisfaction.
  • Goal-oriented with the ability to balance individual and team collaboration.
  • Exhibits adaptability, confidence, creativity, resilience, self-motivation, and a customer-service focus.
  • Strong communication skills, including active listening, observation, negotiation, selling, and organizational abilities.
  • Proficient in computer skills and open to embracing new technologies.

Work Conditions:

  • Weekend work is required.
  • Comfortable working outdoors in varying weather conditions.
  • A personal cell phone for business use and a valid driver's license are necessary.
  • Ability to demonstrate homes with multiple levels and at various stages of development.

Benefits:

M/I Homes provides a comprehensive benefits package, including medical, dental, vision, paid time off, 401(k) options, and more.

If you are interested in joining our sales team but do not possess all the qualifications or experience required, we encourage you to consider a position as a Sales Associate. Sales Associates receive focused training from our skilled sales leadership team, preparing them for a successful transition to the M/I Homes New Home Consultant role.

We are dedicated to attracting, developing, and retaining diverse talent that reflects the customers we serve and the communities where we operate. At M/I Homes, you will be part of a team committed to fulfilling dreams and delivering exceptional service to our clients. We are an equal-opportunity employer committed to maintaining a drug-free workplace.