Administrative Support Specialist
2 weeks ago
Position Overview:
The Office Administrator Specialist plays a crucial role as the primary point of contact for agents and clients. This position involves assisting the Managing Director with various office management tasks, contributing to a culture of loyalty and enthusiasm for the Coldwell Banker brand among sales associates.
Compensation:
$21 - $24 hourly
Key Responsibilities:
- Agent Support:
Maintain positive and professional communication with agents and clients on a daily basis. - Assist in onboarding new and experienced agents, providing orientation on office operations and tools.
- Engage with agents to offer training on company systems and services.
- Participate in sales meetings, assisting the Managing Director with note-taking and information dissemination.
- Organize and promote office events to foster community engagement.
Transaction Oversight:
Ensure timely deposit of commissions and support documentation for the transaction services team. Aid agents in maintaining contract compliance and managing transaction dashboards.
Office Management:
Responsible for opening and closing the office, performing receptionist duties, and maintaining a professional office environment. Manage office equipment and supplies, ensuring all resources are updated and accessible.
Marketing Assistance:
Support agents with marketing services and collaborate with the marketing department for additional resources, including promotional materials and local market data.
Qualifications:
- At least two years of experience in a customer service role; experience in the real estate sector is advantageous.
- Exhibit a positive attitude, integrity, and a commitment to exceptional customer service.
- Demonstrate strong multitasking abilities with attention to detail.
- Proficient in Microsoft Office or Google Suite applications.
- A proactive individual who thrives in a fast-paced office setting.
About Coldwell Banker Distinctive Properties:
We are committed to providing equal employment opportunities to all individuals, regardless of race, color, creed, religion, sex, gender identity, sexual orientation, national origin, age, disability, or genetics. Coldwell Banker Distinctive Properties specializes in residential and commercial real estate, property management, and leasing, with a mission to positively impact lives and offer growth opportunities for our staff.
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