Insurance Customer Service Representative

4 weeks ago


Pomona, California, United States Farmers Pomona District Office Full time
Job Description

We are seeking a highly motivated Insurance Customer Service Assistant to join our team at the Farmers Pomona District Office. This role offers a great opportunity to work with a passionate team and agency owner for one of the best insurance companies in California.

As an Insurance Customer Service Assistant, you will be responsible for assisting clients and potential clients on the phone and other platforms, providing excellent customer service and support.

Key responsibilities include:

  • Client Account Management: assist clients and potential clients on the phone and other platforms.
  • Quoting: learn to design the best insurance quotes for clients with excellent coverage and amazing prices.
  • Collaboration with management and underwriting on Home, Auto and Business insurance.
  • Partnership Management: maintain and develop agency relations with partners, vendors, underwriting and clients.
  • Working directly with the agency owner to enhance your marketing, client management and relationship skills for agency and individual growth.

Requirements

Bilingual is a plus.

Computer-savvy and proficient with Microsoft Office programs.

Strong communication skills - in-person, written and online.

Self-motivated, highly organized, and strong attention to detail.

P&C and/or Life Insurance License a plus - willing to provide classes and train for the right candidate.



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