Overnight Customer Service Representative
1 month ago
We are seeking a highly motivated and customer-focused Overnight Member Services Representative to join our team at Planet Fitness. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members and guests, ensuring a positive and welcoming experience in our Judgement Free Zone.
Key Responsibilities- Customer Service: Greet members, prospective members, and guests, providing exceptional customer service and responding to their questions and concerns in a timely and professional manner.
- Front Desk Operations: Handle all front desk related activities, including answering phones, checking members into the system, new member sign-ups, and facilitating updates to member accounts.
- Club Maintenance: Assist in maintaining the neatness and cleanliness of the club, including cleaning and sanitizing exercise equipment and Black Card spa amenities.
- Customer Service Background: Preferred, but not required.
- Age: Must be 18 years of age or older.
- Computer Proficiency: Basic computer skills are required.
- Passion for Fitness: A passion for fitness and health is essential.
- Positive Attitude: An upbeat and positive attitude is a must.
- Punctuality and Reliability: Punctuality and reliability are essential for this role.
- Free Black Card Gym Membership: Enjoy free access to all Planet Fitness locations.
- Career Growth Opportunities: Opportunities for career growth and advancement.
- Discounts: Discounts on merchandise, movie tickets, theme parks, hotels, and more.
We are an equal opportunity employer and welcome applications from all qualified candidates. If you are a motivated and customer-focused individual who is passionate about fitness and health, we encourage you to apply for this exciting opportunity.
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