Senior Business Analyst, Child Support Modernization Specialist

2 days ago


Little Rock, Arkansas, United States MAXIMUS Full time
Job Title: Senior Business Analyst, Child Support Modernization

We are seeking a highly skilled Senior Business Analyst to lead and support key initiatives that upgrade legacy child support systems, streamline operations, and enhance service delivery.

Key Responsibilities:
  • Collaborate with project managers and leadership to ensure timely, on-budget project delivery.
  • Manage relationships with project staff and produce comprehensive status reports.
  • Support the modernization of legacy child support systems, ensuring integration with new technologies like cloud computing, data analytics, and case management software.
  • Analyze current child support processes and recommend strategies to enhance efficiency, improve collections, and optimize service delivery.
  • Liaise with federal, state, and local government entities to ensure that modernization efforts align with child support regulations and policies.
  • Use data analytics to evaluate the impact of modernization efforts on child support collections, case management, and service outcomes.
Requirements:
  • Bachelor's degree in a related field.
  • 8-10 years of relevant professional experience required.
  • Knowledge of federal and state regulations, processes, and policies governing child support enforcement, collections, case management, and service delivery.
  • Experience with traditional child support systems, operations, and how they integrate with modern technologies to improve service efficiency.
  • Ability to lead or contribute to modernization projects, particularly involving the upgrade of legacy child support systems to more efficient, user-friendly, and digital platforms.
Preferred Skills and Qualifications:
  • PMP certification is preferred.

Maximus is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.



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