Banquet Operations Manager
1 day ago
The Colonial Williamsburg Company seeks a highly skilled and experienced Banquet Operations Manager to oversee the daily operations of our Conference Center. As a key member of our hospitality team, you will be responsible for ensuring the highest level of service and quality standards are met for all conference-related functions.
Key Responsibilities- Supervise and lead a team of banquet staff to ensure efficient and timely completion of work assignments.
- Monitor and maintain the quality of service provided during functions, resolving any issues or complaints in a timely and professional manner.
- Prepare and review schedules to ensure adequate staffing and budgetary guidelines are met.
- Monitor payroll costs and department expenses, identifying areas for cost savings and implementing strategies to reduce expenses.
- Coordinate with conference services, chefs, and other departments to design and implement event set-ups.
- Identify and implement benchmark standards for department policy and procedures.
- Attend regular meetings with conference services, banquet, housekeeping, and maintenance departments to ensure seamless communication and coordination.
- Supervise a staff of 40-50, including recruiting, hiring, training, coaching, counseling, performance review, and discharge.
- Inspect conference room set-ups daily to ensure standards are met.
- General knowledge of conference center operations and banquet services.
- Excellent public contact skills and ability to supervise and train employees.
- Ability to analyze expenses and manage to budgetary guidelines.
- Ability to work well under deadline pressure and perform physical functions required of banquet set-up staff.
- Preferred: Experience with Microsoft Office Suite products Word, Excel, Outlook.
- Preferred Qualifications: Four to five years progressively responsible positions in banquet services, conference services, or banquet management.
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Banquet Operations Manager
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Williamsburg, Virginia, United States Colonial Williamsburg Company Full timeJob SummaryThe Colonial Williamsburg Company seeks a highly skilled and experienced Banquet Operations Manager to oversee the daily operations of our Conference Center. As a key member of our hospitality team, you will be responsible for ensuring the highest level of service and quality standards are met for all conference-related functions.Key...
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