Store Environment Team Member

5 days ago

Tampa FL USA, United States Michaels Stores Full time
Job Summary

Maintain a high standard of overall store appearance and cleanliness, ensuring a positive customer experience. Provide exceptional customer service, assisting customers in finding products and resolving issues. Work collaboratively with the team to achieve sales goals and maintain a clean and organized store environment.

Key Responsibilities
  • Collect and dispose of trash, adhering to approved procedures.
  • Dust and damp mop floors, following established protocols.
  • Move equipment and products for cleaning and restocking, ensuring efficient store operations.
  • Clean assigned areas using assigned materials and equipment, maintaining a high level of cleanliness.
  • Deep clean key areas, including bathrooms, breakrooms, and high-traffic zones, to maintain a clean and safe environment.
  • Keep cleaning equipment organized and notify supervisors of supply needs in advance.
  • Initiate cleaning tasks and complete assigned tasks by supervisors.
  • Perform tasks in accordance with federal, state, and local guidelines.
  • Maintain positive interactions with team members and customers, upholding the organization's vision and values.
  • Project a positive image and serve as a role model for other team members.
Additional Responsibilities
  • Provide a fast and friendly checkout experience, executing cash handling to standards.
  • Engage customers on benefits of rewards programs and private label credit cards, completing enrollments.
  • Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
  • Participate in truck unloading, stocking, and planogram (POGs) processes.
  • Support shrink and safety programs.
  • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
Preferred Qualifications

Retail and/or cleaning experience preferred.

Work Environment
  • Ability to remain standing for long periods.
  • Ability to move throughout the store.
  • Regular bending, lifting, carrying, reaching, and stretching.
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
  • Public retail store setting with climate-controlled areas and some outdoor work.

Michaels is an Equal Opportunity Employer, committed to the full inclusion of all qualified individuals. We provide reasonable accommodations for individuals with disabilities.

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