Store Team Member

2 weeks ago

Canoga Park CA USA, United States Michaels Stores Full time
Job Summary

Maintain a high standard of overall store appearance, including cleanliness and recovery standards, to deliver our Brand Promises. Provide friendly customer service, assist customers in finding products, and ensure a positive shopping experience.

Key Responsibilities
  • Collect and dispose of trash according to approved procedures.
  • Dust and damp mop floors following approved procedures.
  • Move equipment and products for proper cleaning and restock products in their correct placement.
  • Clean assigned areas using assigned materials and equipment.
  • Deep clean key areas of the store, including bathrooms, breakrooms, entryways, and high-traffic areas, to maintain a clean and safe environment for customers and staff.
  • Keep cleaning equipment neat and orderly, and notify supervisors of supply needs in advance for replenishment.
  • Seek out areas requiring cleaning and take initiative to complete tasks.
  • Complete all tasks assigned by supervisors.
  • Perform tasks in accordance with federal, state, and county guidelines.
  • Maintain positive and respectful interactions with team members and customers, even in difficult situations, in keeping with the organization's vision and values.
  • Project a positive image and serve as a role model for other team members.
Additional Responsibilities
  • Provide a fast and friendly checkout experience, execute cash handling to standards.
  • Engage customers on the benefits of the Rewards program and Private Label Credit Cards, and complete enrollments.
  • Assist with Omni-channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
  • Participate in truck unloading, stocking, and planogram (POGs) processes.
  • Support shrink and safety programs.
  • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
Preferred Qualifications

Retail and/or cleaning experience preferred.

Work Environment
  • Ability to remain standing for long periods.
  • Ability to move throughout the store.
  • Regular bending, lifting, carrying, reaching, and stretching.
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
  • Public retail store setting with climate-controlled areas and some outdoor work.

Michaels is an Equal Opportunity Employer and is committed to the full inclusion of all qualified individuals. We will provide reasonable accommodations to ensure equal access to opportunities.

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