Logistics Import/Export Specialist

1 week ago


Laredo, Texas, United States Fedex Ground Full time
Position Overview:
As a vital member of our logistics team, you will ensure the highest standards of service are met by delivering consistent customer support and managing shipment processes effectively to guarantee the prompt movement of freight and cargo.

Key Responsibilities:
  • Deliver exceptional customer service by cultivating and maintaining robust relationships with clients' operational staff across various divisions.
  • Prepare, review, and submit necessary documentation to relevant parties (agents and clients) to ensure compliance with all transportation laws and regulations.
  • Proactively identify and resolve issues that may hinder the timely release or movement of freight.
  • Accurately input and correct data within computer systems.
  • Ensure timely updates of all communications.
  • Manage freight forwarding tasks, including coordinating customer booking requests, generating arrival notifications, and handling billing processes.
  • Complete import/export documentation in line with international trade regulations.
  • Schedule carriers for pickups at company and customer distribution centers.
  • Conduct tracking and tracing activities, documenting all milestones and exceptions.
  • Facilitate the distribution of communications and emails.
  • Perform additional duties as assigned.
Qualifications:
  • High school diploma or GED.
  • Proficient in computer applications.
  • Strong customer service, organizational, and communication skills (both written and verbal).
  • Experience in freight forwarding or logistics is preferred.
  • Basic mathematical skills for metric conversions and currency evaluations.
Preferred Qualifications:
This role typically operates Monday through Friday from 9 AM to 6 PM, with occasional Saturday shifts from 9 AM to 2 PM.

Additional Information:
FedEx Logistics specializes in freight forwarding and offers comprehensive import and export services, enabling businesses to access global markets. We assist clients of all sizes in navigating the complexities of international shipping through our extensive ocean and air freight forwarding, surface transportation, customs brokerage, and trade advisory services. We are committed to providing an inclusive work environment and are proud to be an equal opportunity employer.

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