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Front Office Coordinator

2 months ago

Glendale, Arizona, United States Optima Medical Full time
Job Overview

About Optima Medical

Optima Medical is a prominent healthcare organization based in Arizona, comprising multiple facilities and a dedicated team of over 90 medical professionals who serve more than 120,000 patients across the state. Our commitment is to enhance the quality of life in Arizona by empowering communities to 'Live Better, Live Longer' through tailored healthcare solutions, focusing on the prevention of major health issues. We offer a comprehensive range of services that extend beyond primary care, including cardiovascular health, behavioral health, allergy testing and immunotherapy, in-house laboratory services, imaging, chronic disease management, and various specialty health services.

Responsibilities of the Front Desk Representative:

  • Verify patient insurance eligibility
  • Collect outstanding balances and copayments during patient check-in
  • Manage incoming calls and relay messages appropriately
  • Confirm patient appointments
  • Schedule new and follow-up appointments
  • Input and update patient records, including insurance details

Qualifications for the Front Desk Representative:

  • Minimum of 1 year experience in a medical front office setting (preferred)
  • At least 1 year of customer service experience (required)
  • Familiarity with Electronic Medical Records (EMR)
  • Strong written and verbal communication skills
  • Attention to detail
  • Positive demeanor that fosters teamwork
  • Able to multitask effectively

Benefits of Working with Us:

  • Significant opportunities for professional growth
  • Access to leadership and mentoring programs
  • Resources available for career advancement
  • A vibrant work atmosphere with social events and celebrations
  • Comprehensive benefits package including medical, vision, dental, 401k, and paid holidays
  • A supportive and encouraging workplace culture