Front Office Professional

1 week ago


Glendale, Arizona, United States CQ Partners Full time
Job Overview

At North Valley ENT, we are seeking a highly organized and customer-focused Front Office Professional to join our team. As the first point of contact for our patients, you will be responsible for providing a warm welcome and exceptional service from the moment they walk through our doors.

Key Responsibilities:

  • Greet patients with a smile and provide a welcoming atmosphere
  • Schedule appointments and manage the clinic's appointment calendar efficiently
  • Verify patient information and insurance details accurately
  • Handle patient inquiries and provide information about clinic services
  • Assist with patient check-in and check-out processes
  • Maintain cleanliness and organization of the reception area
  • Collaborate effectively with medical staff and colleagues to ensure seamless patient care
  • Perform administrative tasks such as filing, data entry, and managing phone calls

Requirements:

  • Exceptional customer-service mindset
  • Attention to detail and strong organizational skills
  • Positive attitude and desire to collaborate with others
  • Flexibility to adapt to changing situations
  • Bilingual in English/Spanish preferred

What We Offer:

  • Competitive salary: $19/hour
  • Benefits: medical, dental, vision, life insurance and a competitive PTO package
  • Opportunities for professional development and career advancement
  • Supportive and collaborative team environment
  • Meaningful work that makes a positive impact on patients' lives


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