Front Office Professional
1 week ago
At North Valley ENT, we are seeking a highly organized and customer-focused Front Office Professional to join our team. As the first point of contact for our patients, you will be responsible for providing a warm welcome and exceptional service from the moment they walk through our doors.
Key Responsibilities:
- Greet patients with a smile and provide a welcoming atmosphere
- Schedule appointments and manage the clinic's appointment calendar efficiently
- Verify patient information and insurance details accurately
- Handle patient inquiries and provide information about clinic services
- Assist with patient check-in and check-out processes
- Maintain cleanliness and organization of the reception area
- Collaborate effectively with medical staff and colleagues to ensure seamless patient care
- Perform administrative tasks such as filing, data entry, and managing phone calls
Requirements:
- Exceptional customer-service mindset
- Attention to detail and strong organizational skills
- Positive attitude and desire to collaborate with others
- Flexibility to adapt to changing situations
- Bilingual in English/Spanish preferred
What We Offer:
- Competitive salary: $19/hour
- Benefits: medical, dental, vision, life insurance and a competitive PTO package
- Opportunities for professional development and career advancement
- Supportive and collaborative team environment
- Meaningful work that makes a positive impact on patients' lives
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