Dental Office Coordinator

3 weeks ago


Glendale, Arizona, United States Russel Jacinto, DMD, Inc. Full time
Job Description

At Russel Jacinto, DMD, Inc., we are seeking a highly organized and proactive Front Desk Dental Receptionist to join our dedicated team. As the first point of contact for patients, you will play a key role in ensuring a positive patient experience, managing the daily flow of our office, and supporting smooth operations.

Key Responsibilities:

  • Manage patient interactions, including check-in/check-out procedures and answering questions regarding appointments or billing.
  • Schedule patient appointments, cancellations, and rescheduling efficiently to maximize office productivity.
  • Handle inbound calls, emails, and messages professionally, providing information about our services and answering patient inquiries.
  • Maintain and update patient records accurately, ensuring confidentiality and compliance with HIPAA regulations.
  • Assist patients with understanding insurance coverage and handle basic billing and payment processes.
  • Perform general office duties, including filing, ordering supplies, and keeping the front desk area clean and organized.

Qualifications:

  • Previous experience as a receptionist, ideally in a dental or medical office, is preferred.
  • Strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
  • Familiarity with dental management software (such as Dentrix or Eaglesoft) is a plus.
  • Excellent verbal and written communication skills with a patient-centered approach.
  • A friendly, empathetic, and positive demeanor, with a commitment to providing a welcoming atmosphere for all patients.

Benefits:

  • Competitive hourly wage based upon experience
  • Paid time off and holidays
  • Opportunities for professional growth and training


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