Dental Office Coordinator
3 weeks ago
At Russel Jacinto, DMD, Inc., we are seeking a highly organized and proactive Front Desk Dental Receptionist to join our dedicated team. As the first point of contact for patients, you will play a key role in ensuring a positive patient experience, managing the daily flow of our office, and supporting smooth operations.
Key Responsibilities:
- Manage patient interactions, including check-in/check-out procedures and answering questions regarding appointments or billing.
- Schedule patient appointments, cancellations, and rescheduling efficiently to maximize office productivity.
- Handle inbound calls, emails, and messages professionally, providing information about our services and answering patient inquiries.
- Maintain and update patient records accurately, ensuring confidentiality and compliance with HIPAA regulations.
- Assist patients with understanding insurance coverage and handle basic billing and payment processes.
- Perform general office duties, including filing, ordering supplies, and keeping the front desk area clean and organized.
Qualifications:
- Previous experience as a receptionist, ideally in a dental or medical office, is preferred.
- Strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
- Familiarity with dental management software (such as Dentrix or Eaglesoft) is a plus.
- Excellent verbal and written communication skills with a patient-centered approach.
- A friendly, empathetic, and positive demeanor, with a commitment to providing a welcoming atmosphere for all patients.
Benefits:
- Competitive hourly wage based upon experience
- Paid time off and holidays
- Opportunities for professional growth and training
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