Western Region Business Development Manager
5 days ago
About Our Opportunity
\ASSA ABLOY Door Group is seeking a talented Regional Customer Success Manager to join our Western Region team in Phoenix, Arizona. As a member of our team, you will have the opportunity to work with a dynamic group of professionals who are passionate about delivering exceptional customer experiences.
\Job Summary
\The Regional Customer Success Manager will play a critical role in ensuring the success and satisfaction of our valued customers. You will be responsible for managing customer relationships, understanding their needs and goals, and working collaboratively across internal and external teams to deliver solutions that exceed client expectations.
\This is an exciting opportunity for a proactive and customer-centric individual who enjoys facing challenges head-on. You will be responsible for three key areas: Customer Service/Order Management, Estimating/Project Services, and Team Management.
\Key Responsibilities
\* Manage the flow of orders through our Service Centers
\* Monitor and respond to customer inquiries, elevated issues, or concerns
\* Maximize the use of our stock welding program
\* Direct orders to the proper manufacturing locations based on profitability and customer satisfaction
\* Troubleshoot customer orders for accuracy and/or production delays
\What We Offer
\* A competitive salary of $100,000 - $120,000 per year
\* Medical, Dental, Vision, 401(k), Short and Long-term Disability, Life and AD&D Insurance, Flexible Spending, Employee Assistance Program, discount portal, recognition and well-being programs
\* Paid Vacation, Sick Time, and 12 paid Company Holidays
\* Tuition Reimbursement, Learning and Career Development opportunities
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