Customer Service Representative
7 days ago
Envoy Air, an American Airlines Group Company, is seeking a talented individual to join our team at Wichita Falls Regional Airport. As a Customer Service Agent, you will play a vital role in providing exceptional customer service and ensuring the smooth operation of our flights.
Responsibilities- Provide top-notch customer service to passengers, responding to their needs and resolving any issues in a timely and professional manner.
- Operate and maintain ground equipment, including baggage handling systems and tugs.
- Load, unload, and sort freight, mail, and baggage in a safe and efficient manner.
- Assist with passenger check-in and ticketing processes.
- Collaborate with other team members to ensure seamless operations and meet performance targets.
- High school diploma or equivalent required.
- Valid driver's license and ability to pass a pre-employment drug screen and background check.
- Ability to lift up to 75 pounds and work in a fast-paced environment.
- Excellent communication and problem-solving skills.
- Competitive hourly rate of $12.04.
- Opportunities for career growth and professional development.
- Comprehensive benefits package, including health, dental, and vision coverage.
- 401(k) program with company match.
- Flexible scheduling and opportunities for overtime.
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Wichita Falls, Texas, United States Envoy Air Full time{"title": "Customer Service Representative", "content": "OverviewEnvoy Air, an American Airlines Group Company, is seeking a Customer Service Representative to join our team at Wichita Falls Regional Airport. As a Customer Service Representative, you will be the first point of contact for passengers, providing a seamless check-in and ticketing experience....
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