Booking Specialist

2 months ago


Rochester, Michigan, United States Royal Park Hotel Full time

Property Overview:

Royal Park Hotel is a distinguished luxury boutique establishment situated in a picturesque locale, renowned for its sophisticated ambiance and upscale work environment. As a member of the Royal Park Hotel team, you will be part of a prestigious institution celebrated for its elegant accommodations and exceptional service. The hotel provides a variety of career opportunities, ranging from guest services to culinary arts and event coordination, ensuring a diverse and fulfilling career trajectory. Royal Park Hotel is dedicated to fostering a refined and professional workplace culture that prioritizes excellence, meticulous attention to detail, and personalized guest interactions. Employees can anticipate a supportive and collaborative atmosphere where they can demonstrate their skills, contribute to an exceptional guest experience, and be part of a team committed to achieving perfection. Joining the Royal Park Hotel team offers a unique chance to be part of an esteemed establishment that embodies luxury, elegance, and outstanding hospitality.

Position Overview:
We are seeking a Booking Specialist to become a vital part of our dynamic team. In this role, you will be tasked with delivering outstanding customer service and assisting guests in securing their reservations. The ideal candidate is enthusiastic, passionate about the hospitality sector, and possesses excellent communication and organizational abilities. A positive demeanor, attention to detail, and the capacity to manage multiple tasks in a fast-paced setting are essential. If you are looking for a platform to showcase your talents and advance within a leading organization in the hospitality field, we encourage you to consider this opportunity.

Qualifications:

  • High school diploma or equivalent required.
  • Prior experience in hospitality or customer service is preferred.
  • Strong communication and interpersonal skills are essential.
  • Ability to manage multiple tasks in a fast-paced environment.
  • Excellent organizational skills and attention to detail are necessary.
  • Basic computer proficiency and familiarity with reservation systems.
  • Willingness to work flexible hours, including weekends, evenings, and holidays.
  • A positive attitude and eagerness to learn and grow in the role.

Benefits:
Davidson Hospitality Group is a recognized, full-service hospitality management firm overseeing a variety of hotels, restaurants, and entertainment venues across the United States. As a trusted partner for several major hotel brands, Davidson offers a unique management style that combines the personalized service of a small company with the extensive expertise of a larger organization. In line with our commitment to delivering value, Davidson comprises four specialized operational divisions: Davidson Hotels, Pivot, Davidson Resorts, and Davidson Restaurant Group.

Davidson is dedicated to enhancing the lives and well-being of our team members and their families through a comprehensive benefits program that includes:

  • Three tiers of medical coverage.
  • Dental and vision insurance.
  • 24/7 telehealth services.
  • Complimentary maintenance medications.
  • Pet insurance options.
  • Hotel discounts.
  • Tuition reimbursement programs.
  • Paid time off, including vacation, sick leave, bereavement, and holidays.
  • 401K matching contributions.

At Davidson, working is more than just a job; it is a calling. It is a blend of career and revolution, where every role contributes to redefining the quality of hospitality delivered to our guests, clients, partners, and each other.

Equal Opportunity Employer: Davidson Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are a drug-free workplace and require pre-employment drug testing and background checks. We participate in E-Verify.



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