Order Management Specialist

4 weeks ago


Rochester, New York, United States L3Harris Technologies Full time

Job Summary:

As an Order Management Specialist at L3Harris Technologies, you will be responsible for directing and coordinating the processing of quotes and sales orders. This includes reviewing Request for Proposal/Request of Quotation (RFP/RFQ's) to determine ultimate end-user compliance with export regulations and pricing policy. You will prepare and deliver customer quotations for products and services, working closely with customers and the L3Harris Sales Team to determine delivery and contract requirements.

Key Responsibilities:

  • Prepare and deliver customer quotations for products and services.
  • Review all quotes for part no. obsolescence.
  • Assist program manager on large RFQ's/proposal efforts.
  • Pre-order: Obtain delivery quotes from the factory, enter prospects into the CRM system and maintain equipment configuration/quantity in the CRM system.
  • Book orders into the Oracle ERP system to accurately and timely fashion to drive the demand for product and the fulfillment of programmatic requirements.
  • Maintain accurate and complete records of order bookings to ensure that all financial transactions related to this activity have the traceability required to support quarterly financial audits.
  • Ensure that Operations can fulfill DPAS rated orders on time and communicate any delays to the customer.
  • Ensure that Operations and Security can properly ship Type-1 shipments without delays.

Requirements:

  • Bachelors degree
  • Demonstrate excellent organization skills and attention to detail
  • Exhibit flexible customer focus and courtesy amid frequent interruptions
  • Must have good communication skills, quality commitment, customer focus, strong interpersonal skills, and adaptability
  • Must be professional, accessible, and flexible to the changing needs of the department and must be a team player
  • Must be able to interact with all levels of management and possess the ability to maintain confidentiality.
  • Knowledge of L3Harris' IS systems and other procedures is a plus
  • Self-starter; willing to find solutions when set process is not readily available

Compensation:

In compliance with pay transparency requirements, the salary range for this role is $40,000 - $74,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays.



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