Theatre Operations Manager

6 days ago


Addison, Illinois, United States Marcus Corporation Full time
About Marcus Theatres

Marcus Theatres is a leader in the entertainment industry, redefining the movie-going experience for our guests.

Compensation and Benefits

We offer competitive wages with premium holiday pay, starting at $55,000 per year, based on location and experience. Additionally, we provide:

  • Paid vacation for full-time associates (30+ hours/week)
  • Medical, dental, vision, and retirement benefits for full-time associates (30+ hours/week)
  • Free movies and meals
  • Paid uniforms
  • Associate college scholarship program
About the Role

As an Assistant Manager, you will be responsible for creating a safe and welcoming environment for our guests by greeting, anticipating needs, exceeding expectations, and implementing creative solutions to provide exceptional service.

You will supervise, motivate, reward, and coach associates to ensure excellent guest service. You will also execute systems and processes that keep the theatre running smoothly, assist with hiring, training, and associate development, evaluate key performance indicators to drive guest satisfaction and results, and identify opportunities to increase brand awareness and drive traffic into the theatre.

Requirements

To succeed in this role, you will need:

  • A positive attitude, strong work ethic, and excellent communication skills
  • The ability to work in a high-volume, fast-paced, and team-focused environment
  • A passion for coaching associates to provide exceptional guest service
Culture and Inclusion

Marcus Theatres is an equal opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive, people-first culture. We believe in non-discrimination in our hiring and employment practices in accordance with all applicable laws.



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