Commercial Lines Insurance Account Manager

6 days ago


Valley Center, Kansas, United States Independent Insurance Agents of Nebraska Full time
Job Description:

The Commercial Lines Insurance Account Manager at Independent Insurance Agents of Nebraska is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.

Key Responsibilities:
  • Customer Service: Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, and providing documentation.
  • Claims Handling: Answer customer calls and correspondence regarding new or existing insurance policies and service all claims, including regular and after-hour claims.
  • New Business Development: Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
  • Policy Review and Renewal: Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
  • Product and Service Information: Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
  • Issue Resolution: Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution.
  • Record Keeping: Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.
  • Team Collaboration: Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.
Qualifications:
  • Hold the insurance license required by your state and have a minimum of two years commercial lines insurance account management experience as well as a Bachelor's Degree or comparable work experience.
  • Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
  • Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations.
  • Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills and the ability to handle difficult situations with customers and solve complex problems without direct supervision.
  • Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.
Benefits:
  • Competitive Pay
  • Profit Sharing Plan After 1 Year of Service. Minimum Contribution is 3% of Salary, but it has been 15% for the past 10-Years
  • Group Medical Insurance Plan
  • 401K Plan
  • Professional Development
  • Job Stability in a growing industry

  • Account Manager

    4 days ago


    Valley Center, Kansas, United States Marsh LLC Full time

    Job SummaryWe are seeking a highly skilled Account Manager to join our Business Insurance team at Marsh McLennan Agency. As an Account Manager, you will be responsible for maintaining a book of business, providing exceptional customer service, and driving sales growth.Key ResponsibilitiesMaintain accurate and up-to-date files in our agency management system...


  • Valley Center, Kansas, United States Independent Insurance Agents of Nebraska Full time

    Job Description:The Commercial Lines Insurance Account Manager at Independent Insurance Agents of Nebraska is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service...

  • Account Manager

    4 days ago


    Valley Center, Kansas, United States Jennifer Ulrich - State Farm Agent Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as an Account Manager. As an Account Manager, you will be responsible for establishing and maintaining relationships with customers, identifying their insurance needs, and providing them with tailored solutions.Key ResponsibilitiesCustomer Relationship Management:...


  • Valley Center, Kansas, United States Stellar Technologies Full time

    About the RoleAt Stellar Technologies, we are seeking a highly skilled Accounting and Financial Reporting Specialist to join our team. As a key member of our finance department, you will be responsible for the independent management of selected topics related to balance sheet valuation and clarification of business transactions.Key...

  • Insurance Coordinator

    2 months ago


    Valley Center, Kansas, United States Olympus Corporation of the Americas Full time

    Working Location: PENNSYLVANIA, CENTER VALLEYWorkplace Flexibility: HybridFor more than 100 years, Olympus has focused on making people's lives healthier, safer and more fulfilling. ​​​Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their...


  • Valley Center, Kansas, United States Ameritas Full time

    Accounting and Finance Internship OpportunityAbout the RoleThe Accounting and Finance Department at Ameritas is seeking a highly motivated and detail-oriented individual to support various areas of the organization, including investment and broker-dealer accounting, financial reporting, and financial planning and analysis.Key ResponsibilitiesCreate...


  • Valley Center, Kansas, United States IES Commercial Inc. - C&I Division Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Electrical Trade Assistant to join our team at IES Commercial Inc. - C&I Division. As an Electrical Trade Assistant, you will have the opportunity to learn and develop your skills in the electrical construction trade from an industry leader.Key Responsibilities:Assist electricians with various...


  • Valley Center, Kansas, United States Andy Van Horn - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as an Insurance Sales Representative. As a key member of our agency, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their insurance needs, and providing tailored solutions to meet those needs.Key...

  • HVAC Technician

    5 days ago


    Valley Center, Kansas, United States Tradesmen International Full time

    Job SummaryTradesmen International is seeking a skilled HVAC Technician to join our team in Lincoln, NE. As a key member of our team, you will be responsible for installing, servicing, and troubleshooting commercial and residential HVAC systems.Key Responsibilities:Install, hang, and insulate ductwork, run lines, and perform other HVAC installation...


  • Valley Center, Kansas, United States Crimson Industries Full time

    About Crimson IndustriesWe are a rapidly growing, internationally recognized corporation with a strong financial foundation. Our company culture values innovation, teamwork, and a passion for excellence in the fashion jewelry industry.As a key member of our team, you will have the opportunity to work in a dynamic, family-friendly environment and contribute...

  • Tax Manager

    5 days ago


    Valley Center, Kansas, United States HBE LLP Full time

    Job Summary:HBE LLP is seeking an experienced Tax Manager with expertise in Estate and Trust Services to join our expanding team. In this dynamic role, you will play a key part in our firm's evolution, adapting to industry changes and our expanding service offerings. Focused primarily on Estate and Trust services, this position provides the opportunity to...


  • Valley Center, Kansas, United States Truck Center Companies Full time

    Job SummaryTruck Center Companies is seeking an experienced Automotive Body Repair Technician to join our team. As a key member of our body shop, you will be responsible for repairing and maintaining trucks to the highest standards.Key ResponsibilitiesRepair Process: Use all required safety equipment, perform inspections on trucks, diagnose malfunctions, and...


  • Valley Center, Kansas, United States Rocket Software Full time

    About the RoleWe are seeking a highly motivated and customer-centric Customer Success Manager to join our team in LATAM. As a key member of our Customer Success Management team, you will play a crucial role in engaging with our customers to ensure they are getting the maximum value from their Rocket investments.Key ResponsibilitiesCustomer Engagement:...


  • Valley Center, Kansas, United States Tradesmen International Full time

    Job SummaryTradesmen International is seeking a skilled Electrician to join our team of trade professionals in Lincoln, NE. As an Electrician with our company, you will have the opportunity to work on a variety of commercial and residential projects, including running and pulling wire, running and bending conduit, and installing lights and...


  • Valley Center, Kansas, United States Harrah's SoCal Full time

    Job SummaryThis is a challenging and dynamic role that requires a highly skilled and experienced culinary professional to oversee the daily operations of our kitchen. As a Lead Cook, you will be responsible for ensuring the highest standards of quality, safety, and efficiency in all aspects of food preparation and presentation.Key ResponsibilitiesSupervise...


  • Valley Center, Kansas, United States Clarion Home Services Grp. Full time

    Clarion Home Services Grp. is seeking a highly skilled and experienced Electrical Technician to join our team. As a leading provider of residential and commercial heating and cooling services, we value a culture of growth, teamwork, and respect.We are looking for a Journeyman Electrician to install electrical wiring, troubleshoot and perform repairs, and...


  • Valley Center, Kansas, United States Tradesmen International Full time

    Job SummaryTradesmen International is seeking a highly skilled Plumber - Journeyman to join our team of trade professionals. As a key member of our team, you will be responsible for providing exceptional plumbing services to our clients.Key Responsibilities:Perform commercial and residential plumbing services, including maintenance, repairs, and...


  • Valley Center, Kansas, United States Olympus Corporation of the Americas Full time

    Working Location: PENNSYLVANIA, CENTER VALLEYWorkplace Flexibility: HybridFor more than 100 years, Olympus has focused on making people's lives healthier, safer and more fulfilling. ​​​Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their...


  • Valley Center, Kansas, United States Maxim Healthcare Services Full time

    Private duty nursing (PDN) allows medically fragile patients to receive quality, skilled nursing care in the comfort of their home: a setting preferred by most patients and their families. City State Zip Modality Skills Days Shift Estimated Pay Range Park City KS 67147 LPN/RN G-tube/Trach/Vent Sun - Sat 8p-8a $26 - $28/hour Additional Openings on request...


  • Valley Center, Kansas, United States Family Heating & Cooling Full time

    Job OverviewAt Family Heating & Cooling, we pride ourselves on being a family-operated enterprise that emphasizes the personal and professional development of our team members. We are committed to fostering a nurturing environment where individuals can excel. We are currently seeking a skilled Climate Control Specialist to become a vital part of our team and...