Hospitality Support Specialist

2 weeks ago


Florence, Oregon, United States Three Rivers Casino & Hotel Full time

Three Rivers Casino & Hotel - Porter

Job Type: Full-time

Overview:

The Porter at Three Rivers Casino & Hotel plays a vital role in ensuring an outstanding experience for our guests. This position is dedicated to welcoming guests upon their arrival and assisting them during their departure. Key responsibilities include greeting visitors, guiding them to their accommodations, sharing information about hotel amenities, and addressing any inquiries or concerns they may have.

  • Warmly welcomes guests and provides timely assistance
  • Guides guests to their rooms while explaining the features and services available
  • Addresses any issues related to accommodations and ensures the lobby area is tidy
  • Delivers additional amenities and shares insights on local attractions
  • Stays informed about current promotions and room availability
  • Completes other tasks as assigned by management

Work Environment: This role may involve exposure to secondhand smoke and requires adaptability to various weather conditions.

Physical Requirements:

  • Ability to sit, stand, walk, carry, reach, twist, bend, and squat
  • Must be capable of lifting items weighing up to 50 pounds
  • Commitment to delivering exceptional guest service is crucial for the success of Three Rivers Casino & Hotel, emphasizing kindness in all interactions.

Qualifications:

  • Must be at least 18 years of age
  • A valid driver's license is required
  • Effective communication skills in English are essential
  • Compliance with alcohol and drug testing is mandatory
  • Willingness to work various shifts, including weekends and holidays

Compensation: $16.25 per hour



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