**Delivery Coordinator**, **Logistics Specialist**, **Route Manager**, **Customer Service Representative**, **Operations Assistant**

3 days ago


Riverview, Florida, United States Mattress Firm Full time
About the Role

We are seeking a highly organized and detail-oriented Delivery Coordinator to join our team at Mattress Firm. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of our products to customers across the country.

Key Responsibilities
  • Scheduling and Route Management: Schedule deliveries according to capacity and business conditions, ensuring that our products are delivered to customers on time and in excellent condition.
  • Customer Communication: Communicate professionally with internal and external customers, responding to inquiries and resolving any issues that may arise during the delivery process.
  • Record Keeping and Reporting: Maintain accurate records of deliveries, including stop records and delivery manifests, and submit them by deadline for contractor settlement purposes.
  • Training and Development: Complete all required training modules and certifications prior to the due date, ensuring that you have the necessary skills and knowledge to perform your job duties effectively.
  • Team Collaboration: Work closely with other team members to ensure that our operations run smoothly and efficiently, and that our customers receive the best possible service.
Requirements
  • Education: High school diploma or equivalent preferred.
  • Experience: 1+ years of related experience required.
  • Skills: Strong verbal and written communication skills, ability to complete tasks with strong attention to detail, and proficiency in Microsoft Office products.
Working Conditions

This is a warehouse environment, and you will be required to sit, stand, walk, talk, hear, lift or move up to 50 pounds, use your hands and fingers, reach with your hands and arms, and stoop, kneel, crouch, or crawl occasionally.

Compensation

Starting at $18 hourly.



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