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Operations Manager

2 months ago

Laguna Beach, California, United States CVS Health Full time
Job Summary

The Operations Manager is a key member of the Store Management team at CVS Health, responsible for driving store execution and performance while building consumer loyalty through excellent customer service.

Key Responsibilities
  • Lead and manage a high-performing store team to achieve sales and customer service goals
  • Supervise and direct store crew activities, ensuring effective communication and timely issue resolution
  • Support the Store Manager in developing and implementing action plans for operational and service improvement
  • Assist customers with their questions, problems, and complaints, promoting a positive customer experience
Requirements
  • Deductive reasoning ability, advanced analytical skills, and computer proficiency
  • Advanced communication skills, leadership, supervision, and influencing abilities
  • Ability to work a full-time flexible schedule, including early morning, overnight, and weekend shifts, as needed
Benefits
  • Competitive pay range: $31.00 per hour
  • Comprehensive benefits package, including medical, dental, and vision coverage
  • 401(k) retirement savings plan and Employee Stock Purchase Plan
  • Term life insurance, short-term and long-term disability benefits
  • Well-being programs, education assistance, and development courses