Operations Manager

1 week ago


Greensboro, North Carolina, United States My City Transportation Full time
Job Title: Assistant Manager

My City Transportation is seeking an experienced Assistant Manager to join our team. As an Assistant Manager, you will play a key role in the day-to-day management of our paratransit operations, ensuring the high quality of service our customers expect is maintained or exceeded.

Key Responsibilities:
  • Operations Management: Ensure proper and timely reporting and data collection procedures are in place and followed. Support dispatchers and supervisors in the management of operations and service delivery.
  • Communication: Communicate regularly with THE CONTRACTOR staff, particularly regarding operational issues. Review and verify Operator scheduling efficiency in relation to Service Planning.
  • Quality Control: Inspect and complete Quality Control checks of the vehicle fleet, taking all necessary corrective actions required. Communicate all vehicle fleet problems with the General manager.
  • Personnel Management: Manage the performance and assist with performance appraisals of employees. Ensure all employees follow established Safety Procedures.
  • Training and Development: Conduct and review training classes to ensure compliance with training syllabus, consistency in material and quality of training received.

As an Assistant Manager, you will be responsible for performing other duties as assigned. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.


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