Parts Coordinator Assistant

4 weeks ago


Houston, Texas, United States Thermo King Full time
Job Title: Parts Coordinator

Thermo King is seeking a skilled Parts Coordinator to join our team. As a key member of our warehouse operations, you will play a crucial role in ensuring the timely delivery of parts and products to our customers.

Responsibilities:
  • Assist customers in determining their parts and product needs by assessing their requests and providing detailed information and options.
  • Collaborate with warehouse staff to retrieve and deliver materials to customers.
  • Access warehouse inventory storage to retrieve, replace, and return parts as required.
  • Place purchase orders to acquire materials needed by customers.
  • Monitor open purchase orders to ensure timely receipt and billing.
  • Maintain accurate records, files, and internal documents to provide customer information and contact details.
  • Comply with all warehouse safety rules, regulations, and policies.
Qualifications:
  • Proven problem-solving skills with the ability to identify and resolve issues in a timely manner.
  • Excellent customer service skills with a commitment to responding promptly to customer needs and soliciting feedback.
  • Superior written and oral communication skills with the ability to speak clearly and persuasively.
  • Ability to work effectively in a team environment with a commitment to respect, communication, and professionalism.
  • High school diploma or equivalent combination of education and experience.
  • General knowledge of parts and inventory software programs and procedures is preferred.
Physical Demands:
  • Ability to frequently lift up to 50 lbs. and occasionally lift 65 lbs. from floor to shoulder level.
  • Ability to exert pound force limits for push/pull 50lb f (no wheels) or 100lb f (wheels).
  • Requires frequent bending, stooping, kneeling, crouching, crawling, climbing, balancing, lifting, carrying, and reaching or handling with arms, hands, and fingers.
  • Requires crawling and working in narrow spaces.
  • Requires frequent repetitive movements, i.e. hammering, turning wrenches, screwdrivers, and impact tools.

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