Customer Service Representative

4 weeks ago


Plain City, Ohio, United States Dutchman Hospitality Group Full time
Unlock Your Potential with Dutchman Hospitality Group

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced retail environment? We're seeking a talented Customer Service/Retail Associate to join our team at Carlisle Gifts, Plain City

About the Role

As a Customer Service/Retail Associate, you'll be the face of our hospitality team, providing warm and welcoming experiences for our guests. Your responsibilities will include:

  1. Greeting and engaging guests with a smile
  2. Providing beautifully wrapped gifts and excellent customer service
  3. Price products and restock displays to maintain a visually appealing store
  4. Ensuring the gift shop is clean, safe, and organized
  5. Communicating with guests in a friendly and professional manner
  6. Accurately processing transactions and maintaining store inventory
  7. Participating in store events and promotions
What We Offer

As a valued member of our team, you'll enjoy:

  1. Competitive pay rate: $11-$13 per hour
  2. Free buffet/salad bar lunches
  3. DHG Discounts on merchandise, lodging, and shows
  4. Most Sundays off
  5. Annual vacation bonus
  6. Wooden Nickels
  7. On-the-job training and development opportunities
  8. Flexible schedules
  9. Scholarship program
Requirements

To succeed in this role, you'll need:

  1. Previous sales experience (preferred)
  2. A warm and friendly demeanor
  3. Positive attitude and strong work ethic
  4. Attention to detail and ability to multitask
  5. Self-motivation and a passion for serving others
  6. Ability to lift and/or move 10 to 40 pounds
Benefits

We offer a comprehensive benefits package, including:

  1. Medical insurance and HSA
  2. 401(k) plan with match
  3. Wellness Program
  4. Dental, Vision, Accident, Life, Critical Illness, and Term Life Insurance

Medical and supplemental insurances are available for employees who work at least 30 hours/week.



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