Customer Success Manager
3 weeks ago
Monday is a leading work operating system that empowers teams to simplify, collaborate, and excel. Our mission is to make work simpler, more productive, and enjoyable. With our innovative platform, we're revolutionizing the way teams work together.
We're seeking an experienced Mid Market Customer Success Manager to join our dynamic team. As a key player in our customer success department, you will be responsible for building strong relationships with our clients, ensuring their success with Monday.com, and driving business growth.
Salary: $100,000 - $130,000 per year, depending on your skills and experience. We offer a competitive compensation package, including a discretionary bonus and/or equity opportunities. If you're passionate about delivering exceptional customer experiences and driving business results, we'd love to hear from you
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Customer Success Manager
3 weeks ago
New York, New York, United States Marfeel Full timeJob Description:We are seeking a highly skilled Customer Success Manager to join our team at Marfeel. As a Customer Success Manager, you will be responsible for owning the full lifecycle of our customers, from onboarding to renewals and upsell. You will have complete control over each account and manage a portfolio of around 40 customers with a High and Mid...
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Research Analyst for Customer Success
3 weeks ago
New York, New York, United States Success Academy Charter Schools Full timeCareer Overview:As a Research Analyst for Customer Success, you will play a critical role in helping us understand the needs and behaviors of our customers. You will conduct research to identify opportunities for improvement and develop strategies to address these gaps. This role requires a strong background in research, with a minimum of 5 years of...
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Customer Success Manager
4 days ago
New York, New York, United States Abnormal Security Full timeJob OverviewThe Customer Success Manager - Digital CS plays a pivotal role in driving customer adoption, retention, and expansion across our global customer base via digital CS programs. This individual is accountable for retaining tech touch segment customers using similar strategies, ensuring exceptional service delivery to customers at all levels of...
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Senior Customer Success Manager
6 days ago
New York, New York, United States Monday Full timeAbout MondayMonday is a rapidly growing company that provides innovative solutions to help businesses succeed. Our Customer Success team plays a crucial role in driving customer retention and growth.Job SummaryWe are seeking an experienced Senior Customer Success Manager to lead our Mid Market team. As a key member of our Customer Success leadership, you...
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Customer Success Manager
4 days ago
New York, New York, United States Leverage AI Full timeLeverage AI is transforming supply chain operations for industrial manufacturers by automating procurement workflows, improving supplier performance, and delivering unmatched visibility and operational efficiency. Our platform empowers customers to streamline purchase orders and improve their overall experience.We're looking for a Technical Support...
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Customer Success Business Manager
3 weeks ago
New York, New York, United States Modern Treasury Full timeAbout the RoleWe are seeking an experienced Customer Success Business Manager to join our team at Modern Treasury. In this role, you will be responsible for ensuring our customers achieve their goals and objectives by delivering exceptional service and support.The ideal candidate will have a proven track record of success in a customer-facing role, with...
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Senior Customer Success Manager
4 weeks ago
New York, New York, United States EllaOla Full timeJob DescriptionWe are seeking a Senior Customer Success Manager to lead our customer service team and ensure outstanding support at every step of the customer journey. In this role, you'll manage a team of customer care agents, streamline processes, handle inquiries, and collaborate with other teams to enhance the quality and efficiency of our service.This...
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Customer Success Manager
6 days ago
New York, New York, United States CluneTech Full timeAbout the RoleThis is an exciting opportunity to join CluneTech as a Customer Success Manager where you will be responsible for creating educational content and processes that ensure maximum onboarding efficiency throughout the organization. You will work closely with the Sales and Tax teams and across multiple departments to execute and enhance the...
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Customer Success Manager Leader
4 weeks ago
New York, New York, United States Reality Defender Full timeJob Description:The Senior Customer Success Manager is a strategic leadership role responsible for developing and executing a comprehensive customer success strategy aligned with the company's overall business objectives. This position involves building out the framework for a high-performing customer success team by firstly acting in the role and using what...
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Customer Success Manager Healthcare
3 weeks ago
New York, New York, United States Writer Corporation Full timeJoin Our Team: We're seeking a highly motivated and experienced Customer Success Manager to join our growing team. As a key member of our customer-facing team, you'll be responsible for driving growth and adoption of our AI-powered healthcare solutions across Fortune 50-100 accounts. With a focus on delivering exceptional results, you'll work closely with...
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Fintech Customer Success Manager
3 weeks ago
New York, New York, United States Pear VC Full timeWe are seeking a talented Customer Success Manager to join our team at Pear VC. This role is a great opportunity for someone who is passionate about delivering exceptional customer experiences and driving business growth.The ideal candidate will have a strong understanding of SaaS business models and large-scale software implementation projects. They will be...
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Customer Success Operations Manager
3 weeks ago
New York, New York, United States Inspiren Full timeAbout This RoleThis is a unique opportunity to join Inspiren as a Customer Success Operations Manager and drive growth, retention, and success for our largest customers. As a member of our team, you will develop and implement account strategies to foster deep customer adoption and measurable ROI, engaging frequently with executive leaders.The ideal candidate...
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Head of Customer Success Manager
4 weeks ago
New York, New York, United States TABS inc. Full timeAbout the CompanyTABS inc. is a pioneering AI-powered revenue automation platform for B2B businesses, revolutionizing financial operations with its cutting-edge technology.Our customers rely on TABS to eliminate manual work, accelerate cash flow, and boost business model flexibility.The company has secured $35 million in funding from top-tier VCs,...
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Customer Success Manager Role
3 days ago
New York, New York, United States Global Relay Full timeAbout the JobThe Customer Success Manager plays a pivotal role in Global Relay's small and mid-sized business segment, fostering ongoing account management, upselling, retention, and driving customer value and engagement. This role involves collaborating with internal teams to provide a seamless interface for customer inquiries.
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Technical Customer Success Manager
6 days ago
New York, New York, United States EliseAI Full timeWe are seeking a Senior Technical Customer Success Manager to lead our strategic relationships with customers. This role requires developing a deep understanding of our products to bridge the gap between customers and internal technology teams.Key Responsibilities:Become an expert in EliseAI's products, focusing on user workflows, integrations, and how our...
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Customer Success Portfolio Manager
2 days ago
New York, New York, United States Relo Metrics Full timeJob Description:This full-time position requires a proactive, experienced, client-facing professional who possesses a demonstrated ability to successfully deliver on Relo Metric and client goals. At Relo Metrics, the Customer Success team's key focus is to help our clients achieve their business goals and ensure they recognize ongoing value from their...
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Innovation and Customer Success Manager
21 hours ago
New York, New York, United States Tbwa ChiatDay Inc Full timeJob RequirementsWe are looking for an experienced Innovation and Customer Success Manager to lead our Technical Consulting function in the Americas. As a key member of our team, you will drive innovation, customer success, and strategic alignment with our business objectives.ResponsibilitiesDrive process improvements and operational efficiency within the...
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Customer Success Manager Lead
3 days ago
New York, New York, United States Global Relay Full timeJob OverviewGlobal Relay is a pioneer in enterprise information archiving, providing industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of highly regulated firms, giving them greater visibility and control over their information.As a Senior Customer Success Manager,...
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Customer Success Manager
3 weeks ago
New York, New York, United States Gorgias Full timeAbout the JobWe are looking for an experienced Enterprise Customer Success Manager to join our team in the NY area. As a hybrid role, you will spend 2 days per week in our office and have the flexibility to work from home the rest of the time.Company OverviewGorgias is a leading CX platform that empowers ecommerce brands to grow through AI-powered customer...
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Docketing and Customer Success Manager
4 days ago
New York, New York, United States PacerPro Inc Full time**Job Description:** We are looking for a Court Systems Coordinator to join our team at PacerPro Inc. As a critical member of our customer success team, you will be responsible for supporting customers, leading trainings, managing pilots and deploys, building relationships, and creating templates to enhance user experience.About You:3 years of litigation...