Accounts Receivable Manager

5 days ago


Charlotte, North Carolina, United States Driven Brands Full time
Job Title: Accounts Receivable Manager

Driven Brands is seeking an experienced Accounts Receivable Manager to oversee the financial collections and cash application processes for our franchise network. As a key member of our finance team, you will be responsible for maximizing net collections, resolving escalated issues, and continually improving processes to drive down DSO and promote efficiency in departmental operations.

Key Responsibilities:
  • Oversee and assign tasks to the accounts receivable team in accordance with company SOP and goals
  • Handle escalations from AR and provide timely and accurate invoicing, customer support, collections, and cash applications relative to the portfolio of accounts
  • Coach, train, and develop current and new staff within the Accounts Receivable department. Manage performance reviews in accordance with company guidelines
  • Follow and ensure all contract payment procedures are being followed and collected/invoiced accordingly
  • Ensure all AR accounts are reconciled monthly and provide information to appropriate departments/senior leadership including the escalation of high-risk accounts
  • Assist and manage the monitoring, tracking, and enforcement of policies and procedures while identifying and developing new concepts and procedures
  • Perform other AR-related tasks and duties as assigned
Requirements:
  • 7+ years of AR experience with 3+ in AR leadership role
  • Excellent written and verbal communication skills
  • Excellent organizational skills and attention to detail
  • Experience in Oracle Fuse Financial ERP
  • Proficiency with Microsoft Office Suite including Excel, Word, and PowerPoint
  • Analytical, research, and critical thinking skills that drive understanding of full AR Process across multiple business units/brands
  • Ability to evaluate and communicate up and downstream impacts of proposed processing changes


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